# Activation email not received, sometimes, for some people, because DMARC was broken

**URL:** <https://meta.discourse.org/t/activation-email-not-received-sometimes-for-some-people-because-dmarc-was-broken/233989>\
**Category:** Product Support\
**Created:** [July 26, 2022, 11:09am UTC](https://meta.discourse.org/t/activation-email-not-received-sometimes-for-some-people-because-dmarc-was-broken/233989 "2022-07-26T11:09:53Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [July 26, 2022, 9:33pm UTC](https://meta.discourse.org/t/activation-email-not-received-sometimes-for-some-people-because-dmarc-was-broken/233989/7 "2022-07-26T21:33:38Z")

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Yep we see this regularly with Gmail, particularly on new installations.

It’s a constant source of headache.

We had one install recently where the admin was configured against a new gmail account. It could send email to the site, but never received any. Other gmail accounts could interact without problem.

I guess you get what you pay for.

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