# Activation Email not Received

**URL:** https://meta.discourse.org/t/activation-email-not-received/38577
**Category:** Support
**Created:** [January 27, 2016, 2:48pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577 "2016-01-27T14:48:32Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Brian\_Stewart](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@Brian\_Stewart](https://meta.discourse.org/u/Brian_Stewart)
#### Post date: [January 27, 2016, 2:48pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577/1 "2016-01-27T14:48:32Z")

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Hi there i’ve setup Discourse on DigitalOcean and i can access the main page

but when i try to create the new user (the first user)

the activation email is never received.

I entered details for the SMTP

is there a way to go back into root and check the configuration again?

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### Author: ![Brian\_Stewart](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@Brian\_Stewart](https://meta.discourse.org/u/Brian_Stewart)
#### Post date: [January 27, 2016, 2:55pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577/2 "2016-01-27T14:55:23Z")

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I’ve double checked the configuration and all is 100% same as mandrill expected settings

no leading # either

help ☹

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [January 27, 2016, 3:10pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577/3 "2016-01-27T15:10:42Z")

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Did you try sending a test email? If yes, can you paste your `app.yml`? (Make sure you hide password and other API Key or secrets)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 28, 2016, 3:07am UTC](https://meta.discourse.org/t/activation-email-not-received/38577/4 "2016-01-28T03:07:31Z")

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You need to answer every single question in the email troubleshooting howto first.

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### Author: ![Brian\_Stewart](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@Brian\_Stewart](https://meta.discourse.org/u/Brian_Stewart)
#### Post date: [January 28, 2016, 3:58pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577/5 "2016-01-28T15:58:41Z")

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Yes i did send a test email and verified that emails were working correctly with Mandrill.

the problem though was because i didnt copy and paste the api key for mandrill ☹ woops

I misread a I (eye) for an l (L)

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [January 28, 2016, 4:31pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577/6 "2016-01-28T16:31:21Z")

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