# Activity Summary emails not being sent

**URL:** https://meta.discourse.org/t/activity-summary-emails-not-being-sent/312026
**Category:** Support
**Tags:** activity-summary
**Created:** [June 14, 2024, 2:47am UTC](https://meta.discourse.org/t/activity-summary-emails-not-being-sent/312026 "2024-06-14T02:47:15Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [June 14, 2024, 7:08am UTC](https://meta.discourse.org/t/activity-summary-emails-not-being-sent/312026/4 "2024-06-14T07:08:44Z")

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Did you check which frequency they choose in their preferences?  
You can also check these conditions:

> [@Configuring Activity Summary emails](https://meta.discourse.org/t/configuring-activity-summary-emails/36627/1):
>
> ### Why isn’t Discourse sending an activity summary to a user who has the setting enabled?
> 
> If the user has been active on the site, a summary has been sent recently, or their email has been bouncing, then they won’t be sent any activity summary. Inactive, suspended, or staged users will also not receive activity summaries. (If you’re still curious, you can see the full logic in the source code [here](https://github.com/discourse/discourse/blob/main/app/jobs/scheduled/enqueue_digest_emails.rb)).
> 
> The only other reason they wouldn’t receive the digest is if the user was created via the `sync_sso` route and has never visited the forum. See [Summary emails, new users and SSO - #6 by simon](https://meta.discourse.org/t/summary-emails-new-users-and-sso/143829/6) for details about that.

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_[View the full topic](https://meta.discourse.org/t/activity-summary-emails-not-being-sent/312026)._