Another thing that’s come up in recent usability tests… I’ve noticed some users are confused by some of the main page numbers, especially “0” in the reply column, denoting an un-replied topic. I appreciate that we’re displaying the reply count, so 0 is absolutely accurate, but I get the impression …

first post isn’t a reply. also if a topic exists, it’s presumed to have an OP. maybe i’m missing something.

[image] Richard Hawkins: this particular forum has a UI that hides the “Reply” header text, which is obviously exacerbating the confusion, Ah. That explains it. That is what is causing the confusion. I don’t remember anyone else being confused by the number of replies being zero. I’m sure a …

[image] Lillian : maybe i’m missing something [image] Richard Hawkins: this particular forum has a UI that hides the “Reply” header text, which is obviously exacerbating the confusion Users assume that the column displays the number of posts instead of the number of replies. …

Add 1 to every reply count?

Development

pfaffman (Jay Pfaffman) June 9, 2023, 5:14pm 3

Ah. That explains it. That is what is causing the confusion. I don’t remember anyone else being confused by the number of replies being zero.

I’m sure a theme component could do it; it might even be possible with just CSS.

Topic		Replies	Views
The replies column is not matching Support rest-api	7	242	November 26, 2024
Option to show reply number (position) of replied posts Feature	5	1375	April 5, 2019
Horizon Theme: Incorrect Reply Count Display Bug fixed , horizon-theme	3	167	February 16, 2026
Number of unread replies is different than number of topic replies due to reply deletions UX	8	1220	March 14, 2024
Auto increment reply fraction top part too UX	0	159	May 3, 2024

Add 1 to every reply count?

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