# Admin account confirmation email not received

**URL:** https://meta.discourse.org/t/admin-account-confirmation-email-not-received/369217
**Category:** Self-hosting
**Tags:** email
**Created:** [June 7, 2025, 8:38am UTC](https://meta.discourse.org/t/admin-account-confirmation-email-not-received/369217 "2025-06-07T08:38:32Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Overseer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/overseer/32/506465_2.png) [@Overseer](https://meta.discourse.org/u/Overseer)
#### Post date: [June 7, 2025, 8:38am UTC](https://meta.discourse.org/t/admin-account-confirmation-email-not-received/369217/1 "2025-06-07T08:38:33Z")

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Hi everyone,

I’m new to Discourse and currently setting up my forum on a DigitalOcean VPS. I created my admin account using a ProtonMail email address, but I haven’t received the confirmation email yet. It’s been over an hour.

Could you please advise:

- How long does it usually take to receive the confirmation email?
- Is there something I can check or do to troubleshoot this issue?
- Any common pitfalls for beginners setting up SMTP or email sending in Discourse?

Thanks a lot for your help! I’m still learning and want to get everything set up properly.

Best regards,

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### Author: ![MihirR](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mihirr/32/475158_2.png) [@MihirR](https://meta.discourse.org/u/MihirR)
#### Post date: [June 7, 2025, 9:55am UTC](https://meta.discourse.org/t/admin-account-confirmation-email-not-received/369217/2 "2025-06-07T09:55:03Z")

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Hi, it must be due to some SMTP settings error or usually the mail comes asap.

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### Author: ![Ethsim2](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ethsim2/32/522255_2.png) [@Ethsim2](https://meta.discourse.org/u/Ethsim2)
#### Post date: [June 7, 2025, 5:07pm UTC](https://meta.discourse.org/t/admin-account-confirmation-email-not-received/369217/3 "2025-06-07T17:07:28Z")

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try running

cd /var/discourse  
./discourse-doctor

provide an email address you can check to see if the mail deliverability test comes through, if all else ok.

Otherwise, Let us know what error you get?
