Hi there, I’m trying to confirm a new admin but the link in the email is broken. [image]

Looks like your email provider is adding tracking to your outgoing emails. Maybe try disabling that?

thanks for the fastest reply in history of customer support! :smiley: My email provider is gmail…any idea how should I disable that?

I meant the outgoing SMTP email provider. Are you using GMail for that?

Most likely yes - it’s a company set up but we use Google Workspace

So that URL https://url3447.singularitydao.ai/ls/click?upn=stuff is not something Discourse will generate out of the box. There is something between Discourse and the final sent email that is manipulating the links in emails. Maybe your company enabled a tracker feature. I signed up to your forum a…

Yes apparently we have SendGrid…anyway I can manually confirm the admin instead?

You need to turn off link tracking in sendgrid. That’s almost certainly your problem. You can use Create Admin Account from Console to get logged in before that.

管理员确认链接已损坏

支持安装

Falco (Falco) 2021 年6 月 9 日 17:24 2

看起来您的电子邮件提供商正在为发出的邮件添加跟踪功能。不妨尝试禁用该功能？

话题		回复	浏览量
Confirm Admin Account in admin_confirmation_message email can't be clicked Support	7	1135	2019 年5 月 17 日
I keep getting confirmation mail Self-hosting	3	761	2019 年3 月 6 日
Wrong link on confirmation email Support	2	602	2019 年3 月 19 日
New user e-mail verification link is 404 Support	7	638	2019 年2 月 2 日
Confirmation email link (after change) is broken ("Oops!") due to bad email customization Support	17	1911	2024 年7 月 11 日

管理员确认链接已损坏

相关话题