# Admin gets 502 error on show email button

**URL:** https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234
**Category:** Support
**Created:** [January 10, 2019, 11:18pm UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234 "2019-01-10T23:18:30Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![vbdubz](https://avatars.discourse-cdn.com/v4/letter/v/ecccb3/32.png) [@vbdubz](https://meta.discourse.org/u/vbdubz)
#### Post date: [January 10, 2019, 11:18pm UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234/1 "2019-01-10T23:18:30Z")

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For some reason one of my admins is getting a 502 Bad Gateway when trying to “show” the email on a users profile. Are there some steps he can do to fix this?

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [January 10, 2019, 11:29pm UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234/2 "2019-01-10T23:29:05Z")

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If you’re up-to-date, this is a local problem, most likely with a 3rd party plugin if it’s just when trying to access email addresses.

You don’t get a 502 on any other pages (which could be a larger server problem like disk space)

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### Author: ![vbdubz](https://avatars.discourse-cdn.com/v4/letter/v/ecccb3/32.png) [@vbdubz](https://meta.discourse.org/u/vbdubz)
#### Post date: [January 10, 2019, 11:43pm UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234/3 "2019-01-10T23:43:12Z")

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Yeah I’ll check to see if we’re totally up to date and report back. Thank you 🙂

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### Author: ![vbdubz](https://avatars.discourse-cdn.com/v4/letter/v/ecccb3/32.png) [@vbdubz](https://meta.discourse.org/u/vbdubz)
#### Post date: [January 12, 2019, 1:46am UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234/4 "2019-01-12T01:46:30Z")

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So another Admin cannot show emails. It may be of note that they are using the same network connection and I am in a different state (I’m the only one that can access the emails with no trouble). The page just refreshes whenever they try to show the email.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [January 12, 2019, 1:07pm UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234/5 "2019-01-12T13:07:42Z")

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Do they have browser extensions installed that might cause the problem? Have them look at the developer console and see if it provides clues.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [December 23, 2021, 1:56pm UTC](https://meta.discourse.org/t/admin-gets-502-error-on-show-email-button/106234/6 "2021-12-23T13:56:10Z")

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