# Admin is not registering
**URL:** https://meta.discourse.org/t/admin-is-not-registering/101718
**Category:** Self-hosting
**Created:** [November 10, 2018, 5:24am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718 "2018-11-10T05:24:14Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@mindaslab](https://meta.discourse.org/u/mindaslab)
#### Post date: [November 10, 2018, 5:24am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/1 "2018-11-10T05:24:14Z")
Hi, I installed discourse on server, but I am unable to get past the “Register Admin Account”. I use elastic email, and its logs doesn’t seem to show that some system had contacted it to send the email.
I have updated and verified my DNS setting too. Is there any way on my server I can check the email messages, at least if there is a attempt to contact elastic email and it had failed. I checked in production.log and this is what I got
```
Started GET "/bea_wls_deployment_internal" for 116.117.157.69 at 2018-11-10 05:20:37 +0000
ActionController::RoutingError (No route matches [GET] "/bea_wls_deployment_internal")
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.0/lib/action_dispatch/middleware/debug_exceptions.rb:65:in `call'
Rendering exceptions/not_found.html.erb within layouts/no_ember
Rendered exceptions/not_found.html.erb within layouts/no_ember (6.4ms)
Rendered layouts/_head.html.erb (1.9ms)
Rendered common/_special_font_face.html.erb (0.7ms)
Rendered common/_discourse_stylesheet.html.erb (0.2ms)
Rendered application/_header.html.erb (0.2ms)
Rendering html template
Rendered html template (0.0ms)
Started GET "/bea_wls_deployment_internal" for 116.117.157.69 at 2018-11-10 05:20:41 +0000
ActionController::RoutingError (No route matches [GET] "/bea_wls_deployment_internal")
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.0/lib/action_dispatch/middleware/debug_exceptions.rb:65:in `call'
Rendering exceptions/not_found.html.erb within layouts/no_ember
Rendered exceptions/not_found.html.erb within layouts/no_ember (5.8ms)
Rendered layouts/_head.html.erb (1.5ms)
Rendered common/_special_font_face.html.erb (0.2ms)
Rendered common/_discourse_stylesheet.html.erb (0.2ms)
Rendered application/_header.html.erb (0.2ms)
Rendering html template
Rendered html template (0.0ms)
Started GET "/" for 116.117.157.69 at 2018-11-10 05:20:43 +0000
Processing by FinishInstallationController#index as */*
Rendering finish_installation/index.html.erb within layouts/finish_installation
Rendered finish_installation/index.html.erb within layouts/finish_installation (1.0ms)
Rendered common/_special_font_face.html.erb (0.3ms)
Rendered layouts/_head.html.erb (3.0ms)
Completed 200 OK in 11ms (Views: 6.3ms | ActiveRecord: 1.0ms)
```
Is there any way to solve it?
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 10, 2018, 8:11am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/2 "2018-11-10T08:11:25Z")
That bea\_wis thing is not part of discourse by default so it looks like you have added something?
---
### Author:  [@mindaslab](https://meta.discourse.org/u/mindaslab)
#### Post date: [November 10, 2018, 8:33am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/3 "2018-11-10T08:33:25Z")
Definitely not. I just downloaded the docker and followed the guides provided by discourse.
---
### Author:  [@mindaslab](https://meta.discourse.org/u/mindaslab)
#### Post date: [November 10, 2018, 9:00am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/4 "2018-11-10T09:00:48Z")
I am changing my site notification email now
```plaintext
rails r "SiteSetting.notification_email = 'discourse@yoursite.com'"
```
I think the default is `noreply@sitename.com` , mine is actually different. Reckon that might be causing the error.
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 10, 2018, 9:11am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/5 "2018-11-10T09:11:57Z")
Maybe that odd path is coming from subdolder? You have opted into considerable pain if you are doing a subfolder install. It is far more complicated and there are lots of additional things that can go wrong.
---
### Author:  [@mindaslab](https://meta.discourse.org/u/mindaslab)
#### Post date: [November 10, 2018, 10:26am UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/6 "2018-11-10T10:26:00Z")
I followed the exact installation given in official docs. Any way I will test my SMTP, that should give me a clue, then I can try it out on Discourse.
---
### Author:  [@mindaslab](https://meta.discourse.org/u/mindaslab)
#### Post date: [November 10, 2018, 3:04pm UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/7 "2018-11-10T15:04:08Z")
My Email settings are right . Looks like there is some deep problem, my discourse is in `/var/discourse` as mentioned in the document. Is there something wrong in the recently released docker image?
---
### Author:  [@mindaslab](https://meta.discourse.org/u/mindaslab)
#### Post date: [November 10, 2018, 3:14pm UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/8 "2018-11-10T15:14:21Z")
I created my admin account using rake task, now when I try to create a new signup I am getting this error
```
Completed 200 OK in 225ms (Views: 136.2ms | ActiveRecord: 34.3ms)
Sent mail to mindaslab@protonmail.com (30801.0ms)
Job exception: end of file reached
Sent mail to mindaslab@protonmail.com (30415.8ms)
Job exception: end of file reached
Sent mail to mindaslab@protonmail.com (30665.1ms)
Job exception: end of file reached
```
Have I run out of memory or something?
---
### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [November 10, 2018, 3:37pm UTC](https://meta.discourse.org/t/admin-is-not-registering/101718/9 "2018-11-10T15:37:51Z")
Or, rather than blaming Discourse maybe troubleshoot your SMTP setup? 30,000ms indicates a timeout - which is likely a server communication issue.
A lot of server providers block outbound SMTP, requiring you to either contact them for ports to be opened, or swap ports.