We require approval for all new users. But we need some users to fix issues with their registration information before approval. Can requesting users see the messages from an admin prior to approving their access?

Welcome to :discourse: Meta! I believe so as they would have activated their account by email or used an Invite link. Easiest way to test. Create a test user and see how it works.

There needs to be a staging area where users waiting on approval can get messages from the administrators only. We need more information than some users are providing.

An easy work around. Approve user and silence the user. Include in the reason what they need to fix. If self hosted this plugin maybe of interest [이미지] Allow-pm-to-staff Plugin information_source Summary Allow all users to PM Staff hammer_and_wrench …

But I don’t want the user to also see anything in the forum either until they are approved.

[이미지] Feel lack of a feature in "must approve users" Support There is the option to reject the user and send them an email saying why, if that’s any help? [reject user] It’s part of the delete user option. [이미지] Feel lack of…

You could use category permissions. Add all approved users to a Group. Change your category settings Delete Everyone See/Create/reply Add Approved Group see/create/reply Using this method makes Silencing unessary. Not sure if unapproved users can for example change user fields that are edi…

You could set group permissions so that they couldn’t see anything until they got added to the approved group. You can’t receive a message if you are not a user. There could be a way (maybe a plugin?) to make them staged users so you could email them. I think a plugin that created a staged user wh…

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ondrej 6월 25, 2024, 9:14오후 3

Welcome @jsweezy!

As far as I’m aware no. Since if a user could message you on your site without being approved first it would defeat the point.

A user waiting to be approved gets this email

글		댓글	조회수
"x users waiting for approval" PM to administrators is not marked as read when users are approved Support	0	93	1월 11, 2026
How can staff interact with not-yet-approved users? Support	3	530	9월 7, 2020
Expose the messages UI to all users, regardless of permissions to send DMs Feature	1	176	7월 31, 2025
Users waiting for approval message recipients Feature moderation	9	1350	6월 25, 2024
Emailed administrator notification - new users awaiting approval Support	9	2254	8월 29, 2020

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