# Admin user not getting any notification emails

**URL:** https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849
**Category:** Support
**Tags:** notifications, email
**Created:** [March 18, 2024, 6:41pm UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849 "2024-03-18T18:41:17Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![mirkomen77](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mirkomen77/32/217109_2.png) [@mirkomen77](https://meta.discourse.org/u/mirkomen77)
#### Post date: [March 18, 2024, 6:41pm UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/1 "2024-03-18T18:41:17Z")

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I am trying to have the admin user of a self-hosted installation to get an email every time someone posts something.

However, no chance. Emails are never sent (or skipped) to the admin user, but other users are getting emails according to the logs.

### 3.3.0.beta1

Email Settings

 ![Screenshot 2024-03-18 at 19.29.51](https://global.discourse-cdn.com/meta/original/4X/8/a/2/8a25598b83428007115eb40f67b8ef012967fb50.png)

Tracking Settings

 ![Screenshot 2024-03-18 at 19.32.58](https://global.discourse-cdn.com/meta/original/4X/a/3/5/a35e88beb64a0b373ba4fca1338baa83b795bb9b.png)

I looked at [Admin to receive notifications every time a user posts](https://meta.discourse.org/t/admin-to-receive-notifications-every-time-a-user-posts/284756)

However, no emails are sent to the admin user, are there any other settings I need to check?

The only way to get emails is to enable the mailing list mode, but I assume it should work anyway with the mailing list disabled, or am I mistaken? Other users are getting the user\_posted email, just not the admin.

Thanks for your help

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [March 18, 2024, 7:09pm UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/2 "2024-03-18T19:09:04Z")

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> [@mirkomen77](#):
>
> However, no emails are sent to the admin user, are there any other settings I need to check?

Did you check the notification level of the topic where someone posted?

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### Author: ![mirkomen77](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mirkomen77/32/217109_2.png) [@mirkomen77](https://meta.discourse.org/u/mirkomen77)
#### Post date: [March 19, 2024, 9:35am UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/3 "2024-03-19T09:35:34Z")

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They are always set to watching by default.

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [March 19, 2024, 9:40am UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/4 "2024-03-19T09:40:28Z")

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I thought maybe those topics existed before you set the watching by default preference. The status of existing topics is not changed.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [March 19, 2024, 10:23am UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/5 "2024-03-19T10:23:52Z")

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Is there any info in your `/admin/email/sent` or `/admin/email/skipped` that could provide more detail?

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### Author: ![mirkomen77](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mirkomen77/32/217109_2.png) [@mirkomen77](https://meta.discourse.org/u/mirkomen77)
#### Post date: [March 21, 2024, 11:30am UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/6 "2024-03-21T11:30:33Z")

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After more tinkering, I was able to get a notification mail sent.

Let’s see how it goes

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### Author: ![mirkomen77](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mirkomen77/32/217109_2.png) [@mirkomen77](https://meta.discourse.org/u/mirkomen77)
#### Post date: [March 21, 2024, 9:28pm UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/7 "2024-03-21T21:28:42Z")

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Does the Notification Schedule affect the emails? It did not in the past, but things might have changed?

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### Author: ![microhit](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/microhit/32/447960_2.png) [@microhit](https://meta.discourse.org/u/microhit)
#### Post date: [April 8, 2024, 3:39am UTC](https://meta.discourse.org/t/admin-user-not-getting-any-notification-emails/299849/8 "2024-04-08T03:39:36Z")

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I have similar problem.

User is complaining they never receive REPLY notification email even when their personal email receive settings are enabled.

 ![image](https://global.discourse-cdn.com/meta/original/4X/5/4/7/547f836c1d3c3b8a8452c0228d2f7d2a9a52edac.png)

They do receive other emails, like password reset, but not reply email. Looks like something in Admin settings is missing.
