# עצה בנוגע לבוט תמיכה לפורום תמיכה טכנית (Discourse AI מול Discourse Chatbot)

**URL:** https://meta.discourse.org/t/advice-on-a-support-bot-for-a-technical-support-forum-discourse-ai-vs-discourse-chatbot/286349
**Category:** General
**Tags:** ai, ai-bot
**Created:** [22 בנובמבר,‏ 2023,‏ 5:18pm UTC](https://meta.discourse.org/t/advice-on-a-support-bot-for-a-technical-support-forum-discourse-ai-vs-discourse-chatbot/286349 "2023-11-22T17:18:18Z")
**Posts on this page:** 1
**Showing post:** 50

<div class="post-metadata">

### Author: ![37Rb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/37rb/32/224158_2.png) [@37Rb](https://meta.discourse.org/u/37Rb)
#### Post date: [17 ביולי,‏ 2024,‏ 8:18pm UTC](https://meta.discourse.org/t/advice-on-a-support-bot-for-a-technical-support-forum-discourse-ai-vs-discourse-chatbot/286349/50 "2024-07-17T20:18:49Z")

</div>

It took longer than expected but we finally have our support chatbot live, albeit in “beta testing mode”. Thanks to everyone who offered advice along the way! And special thanks to @merefield for writing the Chatbot plugin! If you’d like to try it, here’s how.

> **[Introducing Dexter the Surety Chatbot](https://support.suretyhome.com/t/introducing-dexter-the-surety-chatbot/30394)**
>
> We’re excited to announce the launch of Dexter the Surety Chatbot. Dexter is an AI chatbot that is now available in beta testing mode on the Surety forum. Dexter is here to add to the Surety support experience you’re familiar with, not replace...

---

_[View the full topic](https://meta.discourse.org/t/advice-on-a-support-bot-for-a-technical-support-forum-discourse-ai-vs-discourse-chatbot/286349)._
