기술 지원 포럼용 지원 봇 선택 조언 (Discourse AI vs Discourse Chatbot)

[merefield (Robert)]

@37Rb님이 여기 좋은 가이드를 작성했습니다:

기술 지원 챗봇 만들기

Adding an AI chatbot to Discourse is easy (thanks to 2 great plugins). Adding a chatbot that performs technical support is a lot harder! This post shares our experience setting up a technical support chatbot for support.suretyhome.com - what we wanted, problems we had, how we solved them, and where we’ll go from here. Our support team is only available during regular business hours but customers want help around the clock. We aren’t trying to replace the support team. Our goal is to augment the…

이것은 Chatbot 토픽에서 링크되어 있습니다