# Advice on a support forum **URL:** https://meta.discourse.org/t/advice-on-a-support-forum/318878 **Category:** Support **Created:** [July 28, 2024, 5:18pm UTC](https://meta.discourse.org/t/advice-on-a-support-forum/318878 "2024-07-28T17:18:00Z") **Posts on this page:** 1 **Showing post:** 3
### Author: ![Heliosurge](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/heliosurge/32/571810_2.png) [@Heliosurge](https://meta.discourse.org/u/Heliosurge) #### Post date: [July 28, 2024, 6:32pm UTC](https://meta.discourse.org/t/advice-on-a-support-forum/318878/3 "2024-07-28T18:32:40Z")
In addition to #Customization > Plugin mentioned by @ondrej This plugin was designed with support in mind. > [@Private Topics Plugin](https://meta.discourse.org/t/private-topics-plugin/268646): > > information_sourceSummary Private Topics Enables private topics in a regular categoryhammer_and_wrenchRepository Link [GitHub - communiteq/discourse-private-topics · GitHub](https://github.com/communiteq/discourse-private-topics)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157)Features This plugin allows you to add an extra security setting to categories so that users can only access their own topics. You can also designate one or more groups that can see all topics in the category. This is typically used for… Additional plugins of interest > [@Discourse Custom Topic Lists](https://meta.discourse.org/t/discourse-custom-topic-lists/311186): > > discourse2Summary Allows you to create custom topic lists that can be accessed via a URLhammer_and_wrenchRepository Link [GitHub - discourse/discourse-custom-topic-lists: custom topic lists · GitHub](https://github.com/discourse/discourse-custom-topic-lists)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157)Features This plugin adds a new dropdown; when clicked, it leads you to a custom topic list based on a filter defined in the configuration. The new dropdown: The sidebar l… > [@Custom Wizard Plugin mage](https://meta.discourse.org/t/custom-wizard-plugin/73345): > > pavilionSummary Forms for Discourse. This plugin lets you make rich and powerful forms for your Discourse forum. Better user onboarding, structured posting, data enrichment, automated actions and much more for your community.hammer_and_wrenchRepository Link [https://github.com/paviliondev/discourse-custom-wizard](https://github.com/paviliondev/discourse-custom-wizard)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157)people_huggingCommunity Community based support and discussions about this plugin are hosted on th… > [@Discourse BCC](https://meta.discourse.org/t/discourse-bcc/134721): > > discourse2Summary Discourse BCC allows staff users to send individual personal messages to several users at once.hammer_and_wrenchRepository Link [https://github.com/discourse/discourse-bcc](https://github.com/discourse/discourse-bcc)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157)Features When enabled, you’ll see a checkbox after having added two or more recipients to a PM: If you check that box, instead of one PM that everyone shares access to, Discourse will create 1 PM per user provide… > [@Discourse Templates](https://meta.discourse.org/t/discourse-templates/229250): > > discourse2Summary Discourse Templates allows the creation of content templates for repeated use. The templates are stored as topics in a special category, where they can be edited and discussed as needed.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately.information_source This plugin is pretty much a new version of [Discourse Canned Replies](https://meta.discourse.org/t/discourse-canned-replies/48296) but it is more flexible and stores the templates in a differ… These are pre packaged in Discourse > [@Introducing Form Templates](https://meta.discourse.org/t/introducing-experimental-form-templates/278631): > > star This feature is no longer experimental! Go here to learn more about the feature and how to use it in your community: [Creating form templates](https://meta.discourse.org/t/creating-form-templates/397564) Hello, Discourse Meta Community! We are excited to introduce a new experimental feature, form templates. With it, you can enforce a structured form with data validation as part of the topic creation flow. [multiple\_form\_templates] Enabling the feature The feature is hidden behind a site-wide experimental flag. To enable it, just turn on the exp… > [@Discourse Automation](https://meta.discourse.org/t/discourse-automation/195773): > > discourse2Summary Discourse Automation lets you automate actions through scripts and triggers. Customisation is made through an automatically generated UI.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Features Easy automation of complex workflows Triggers automations at specific dates, periodically, or on specific events Provides automatically generated … > [@Discourse Chat](https://meta.discourse.org/t/discourse-chat/230881): > > discourse2Summary Discourse Chat adds chat functionality to your Discourse instance.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Features As mentioned in our [initial announcement](https://meta.discourse.org/t/introducing-discourse-chat-beta/210734) and [most recent update](https://meta.discourse.org/t/discourse-chat-is-now-available-try-it-out-today/234824) and [threading announcement](https://meta.discourse.org/t/introducing-chat-threads/270613) , this plugin adds chat functionality to your Discourse so it can natively support both, long-form and short-form communication needs of your online community. Configu… > [@Discourse Data Explorer](https://meta.discourse.org/t/discourse-data-explorer/32566): > > discourse2Summary Discourse [Data Explorer](https://meta.discourse.org/t/32566?silent=true) allows you to make SQL queries against your live database, allowing for up-to-the-minute stats reporting.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately.information_source If you’re looking for examples or support for any custom queries, you can find lots of topics in our #data-reporting category under the #sql-query tag. If there’s not one to suit your par… --- _[View the full topic](https://meta.discourse.org/t/advice-on-a-support-forum/318878)._