# Advice on a support forum **URL:** \ **Category:** Product Support\ **Created:** [July 28, 2024, 5:18pm UTC](https://meta.discourse.org/t/advice-on-a-support-forum/318878 "2024-07-28T17:18:00Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Heliosurge](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/heliosurge/32/571810_2.png) [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\ **Post date:** [July 28, 2024, 7:23pm UTC](https://meta.discourse.org/t/advice-on-a-support-forum/318878/5 "2024-07-28T19:23:04Z")
You’re very welcome. With additionally there are full #Customization > Theme that include some prepackaged #Customization > Theme component . Theme components can be added to any themes be it the default theme or a custom one. Iirc Western Digital I think it was sponsored the Docs plugin There is a very wide number of companies that use Discourse as a support forum system. A lot will come down to how you setup and configure things. You set things to auto close topics. Ie in Meta a solved topic is iirc set to auto close after x time after a solution is chosen by Op or Staff. Checkout Documentation section here as they are experimenting with a more robust system in that area for better ease of use If you would like someone to directly help designing and setting up your support forum #Marketplace is a great place to make the request. Imagine many if these folks will have samples of what they have done for others --- _[View the full topic](https://meta.discourse.org/t/advice-on-a-support-forum/318878)._