# After attempting to install plugin, Discourse no longer loads (Phusion Passenger Cannot Start the web application)

**URL:** <https://meta.discourse.org/t/after-attempting-to-install-plugin-discourse-no-longer-loads-phusion-passenger-cannot-start-the-web-application/251626>\
**Category:** Self-hosting\
**Tags:** unsupported-install\
**Created:** [January 12, 2023, 10:42pm UTC](https://meta.discourse.org/t/after-attempting-to-install-plugin-discourse-no-longer-loads-phusion-passenger-cannot-start-the-web-application/251626 "2023-01-12T22:42:50Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![Josh\_Universe](https://avatars.discourse-cdn.com/v4/letter/j/8baadc/32.png) [@Josh\_Universe](https://meta.discourse.org/u/Josh_Universe)\
**Post date:** [January 13, 2023, 4:04am UTC](https://meta.discourse.org/t/after-attempting-to-install-plugin-discourse-no-longer-loads-phusion-passenger-cannot-start-the-web-application/251626/12 "2023-01-13T04:04:50Z")

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Yeah, I was not able to figure it out so I created a forum using the official installation method and it worked! I am still trying to get it to work with mailgun. Also made sure to backup both the discourse backup and the disk backup!

If you have any suggestions to help me improve it, please LMK! [https://forum.joshuniverse.com/](https://forum.joshuniverse.com/)

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_[View the full topic](https://meta.discourse.org/t/after-attempting-to-install-plugin-discourse-no-longer-loads-phusion-passenger-cannot-start-the-web-application/251626)._