Hello, We’re facing an issue after the user buys a one-off (non-recurring) item, The subscription page redirects the user back to his user’s personal subscription page, showing they don’t have any active subscriptions. I’d like to know if this is deliberate or if the user can take out a recurring …

[CleanShot 2024-05-14 at 11.26.31@2x] I fixed a bug recently with one off items, and it now redirects you to the payments page.

Alerted by a customer who couldn’t see their subscription in their Billing page (mid-August), this is still not working for one-off payments. I haven’t tested on-going subscriptions. When I impersonate them, their billing page appears as per @LorenzoNey 's screenshot. Likewise, after I bought a s…

[image] Lucy Tallents: Might this be related Yep, I responded over there.

After buying a non-recurring subscription, redirected to page showing 'no active subscriptions'

Support

blake (Blake Erickson) August 19, 2024, 8:54pm 4

Yep, I responded over there.

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After buying a non-recurring subscription, redirected to page showing 'no active subscriptions'

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