# After installation cannot open discourse

**URL:** https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871
**Category:** Self-hosting
**Created:** [June 15, 2021, 9:25am UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871 "2021-06-15T09:25:32Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![annakein](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@annakein](https://meta.discourse.org/u/annakein)
#### Post date: [June 15, 2021, 9:25am UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871/1 "2021-06-15T09:25:33Z")

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I installed my community by standard installation and checked discourse-doctor, but there is no problem. But I cannot open my website.

Have any ideas?

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 15, 2021, 10:18am UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871/2 "2021-06-15T10:18:38Z")

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Does your host name resolve to your server’s ip?

What do you see in /var/discourse/shared/standalone/logs/var-log/nginx/error.log (that’s by memory and typed on a phone, so you might need to direct something).

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### Author: ![annakein](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@annakein](https://meta.discourse.org/u/annakein)
#### Post date: [June 15, 2021, 11:57am UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871/3 "2021-06-15T11:57:29Z")

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lots of "cannot load certificate “/shared/ssl/example.com.cer”: BIO\_new\_file() failed (SSL: err\>

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 16, 2021, 2:08pm UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871/4 "2021-06-16T14:08:24Z")

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That usually means that let’s encrypt didn’t get a certificate. Don’t know if you tried too many times or if there is some issue with let’s encrypt. There has been a spate of people reporting problems. I can’t tell if it’s broken somehow, or it’s just bad luck.

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### Author: ![annakein](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@annakein](https://meta.discourse.org/u/annakein)
#### Post date: [June 16, 2021, 2:17pm UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871/5 "2021-06-16T14:17:06Z")

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Then should I change my domain? or change my instance?

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 16, 2021, 2:53pm UTC](https://meta.discourse.org/t/after-installation-cannot-open-discourse/193871/6 "2021-06-16T14:53:55Z")

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You can try changing the subdomain name and making sure that the dns record resolves before you rebuild. Discourse-setup should check that the name resolves if you run it again.
