# After latest update: blank white screen

**URL:** https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431
**Category:** Support
**Created:** [October 22, 2025, 12:22pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431 "2025-10-22T12:22:13Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![sandra.mccollum](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sandra.mccollum/32/441742_2.png) [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)
#### Post date: [October 22, 2025, 12:22pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/1 "2025-10-22T12:22:13Z")

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I updated to latest version `v3.6.0.beta1 +419` via the admin gui and after the update just get a blank white screen, any idea why? I next did a full rebuild from the cli, same issue. I reverted back to the previous state from a snapshot, works as expected

I use these plugins:

```plaintext
- git clone https://github.com/discourse/docker_manager.git
- git clone https://github.com/discourse/discourse-whos-online.git
- git clone https://github.com/discourse/discourse-solved-reminders-plugin.git
- git clone https://github.com/discourse/discourse-yearly-review

```

Not sure what log to check either.

I did notice this on the cli rebuild if it is relevant:

1425:C 22 Oct 2025 10:51:50.799 # Redis version=7.0.15, bits=64, commit=00000000 modified=0, pid=1425, just started  
1425:C 22 Oct 2025 10:51:50.799 # Configuration loaded  
1425:M 22 Oct 2025 10:51:50.799 \* monotonic clock: POSIX clock\_gettime  
1425:M 22 Oct 2025 10:51:50.800 # Warning: Could not create server TCP listening socket \*:6379: bind: Address already in use  
1425:M 22 Oct 2025 10:51:50.800 # Failed listening on port 6379 (TCP), aborting.

Thanks

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<div class="post-metadata">

### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [October 22, 2025, 1:18pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/2 "2025-10-22T13:18:54Z")

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If you open the browser console, do any errors show up?

If you reload the page, do any requests fail?

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<div class="post-metadata">

### Author: ![sandra.mccollum](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sandra.mccollum/32/441742_2.png) [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)
#### Post date: [October 22, 2025, 1:40pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/3 "2025-10-22T13:40:30Z")

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I will use dev tools and check next time I try to do the update, which won’t be during the day and not today, and probably Saturday AM very early when I have the time to work on any issues.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [October 22, 2025, 3:03pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/4 "2025-10-22T15:03:24Z")

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Is it not connecting or just the dots? Try [safe mode](https://meta.discourse.org/t/53504?silent=true)?

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<div class="post-metadata">

### Author: ![sandra.mccollum](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sandra.mccollum/32/441742_2.png) [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)
#### Post date: [October 22, 2025, 7:19pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/5 "2025-10-22T19:19:40Z")

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I’ll get back here after I try again on Saturday morning, thanks.

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<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [October 22, 2025, 8:40pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/7 "2025-10-22T20:40:08Z")

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So is your white screen issue resolved then? Do you know what went wrong and what you did to fix it?

Please start new topics for new questions.

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<div class="post-metadata">

### Author: ![sandra.mccollum](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sandra.mccollum/32/441742_2.png) [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)
#### Post date: [October 22, 2025, 8:45pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/8 "2025-10-22T20:45:05Z")

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No white screen not resolved I cannot try again until Saturday AM.

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<div class="post-metadata">

### Author: ![sandra.mccollum](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sandra.mccollum/32/441742_2.png) [@sandra.mccollum](https://meta.discourse.org/u/sandra.mccollum)
#### Post date: [October 25, 2025, 8:40am UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/9 "2025-10-25T08:40:31Z")

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Happy to report that the update proceeded normally and all worked well post update, so I am thinking it was an issue with Maxmind blocking countries and perhaps also [bunney.net](http://bunney.net). Once country blocking was disabled, the update proceeded without incident

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<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [October 25, 2025, 3:20pm UTC](https://meta.discourse.org/t/after-latest-update-blank-white-screen/386431/10 "2025-10-25T15:20:37Z")

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