# After upgrade the site doesn't load

**URL:** https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517
**Category:** Support
**Created:** [May 1, 2018, 8:39am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517 "2018-05-01T08:39:01Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![Pad\_Pors](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pad_pors/32/52016_2.png) [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)
#### Post date: [May 1, 2018, 8:39am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/1 "2018-05-01T08:39:01Z")

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Hi, I just upgraded our site to latest, and when I try to open it in firefox, it gives me this error:

The site at [https://padpors.com/](https://padpors.com/) has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

I couldn’t also open the site in chrome. though the site seems to be up.

I would be thankful for any help or hints showing me what to do. as I couldn’t find any proper solution in the web so far.

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [May 1, 2018, 8:46am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/2 "2018-05-01T08:46:48Z")

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Network violation error seems to be a side effect of the recent changes done in favour of eliminating the “Cannot load app” problem. I too get it when I wake up my work laptop from sleep and then a refresh is what it takes to fix.

This happens to me only on firefox.

Your site is loading fine here. Screenshot below.

 ![Screenshot_2018-05-01-14-14-48](https://global.discourse-cdn.com/meta/original/3X/8/d/8d39c683906e7dc04f3d70686cedc83164cba38d.jpg)

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [May 1, 2018, 8:48am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/3 "2018-05-01T08:48:41Z")

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The site is up for me. Since yesterday I saw your same error on many Discourse sites using Firefox 59.x.  
It’s still this error ["Cannot Load App".... in Firefox sometimes. Refresh fixes it](https://meta.discourse.org/t/cannot-load-app-in-firefox-sometimes-refresh-fixes-it/85258)

> **[Comment 1 - 1454400 - Session Restore doesn't activate service worker](https://bugzilla.mozilla.org/show_bug.cgi?id=1454400#c1)**
>
> RESOLVED (nobody) in Core - DOM: Service Workers. Last updated 2018-04-17.

It should be fixed when Firefox version 60 is released during the first week of May.  
If you click on the Try Again button your site should load normally

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [May 1, 2018, 8:50am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/4 "2018-05-01T08:50:07Z")

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@dax I remember some changes were pushed in discourse core to better handle the issue! Maybe that is causing this?

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [May 1, 2018, 8:56am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/5 "2018-05-01T08:56:52Z")

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I don’t think, from what I know the only commit is this one for user offline

[https://github.com/discourse/discourse/commit/d2d3c7d24e733b1db8bd187df1f2b004d18d6ca2](https://github.com/discourse/discourse/commit/d2d3c7d24e733b1db8bd187df1f2b004d18d6ca2)

@Falco can confirm it or not.

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### Author: ![Pad\_Pors](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pad_pors/32/52016_2.png) [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)
#### Post date: [May 1, 2018, 8:58am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/6 "2018-05-01T08:58:56Z")

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many thanks for your responses, I still can’t open the site using either firefox or chrome. may it be due to slow web connection? or may you let me know what browser you use?

p.s. I agree that the site is up, as we haven’t got the down-message from up-time robot.

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [May 1, 2018, 9:00am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/7 "2018-05-01T09:00:01Z")

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I’ve tried on Chrome mobile, Firefox on Laptop. it loads fine on both

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [May 1, 2018, 9:04am UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/8 "2018-05-01T09:04:07Z")

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The site opens on all these browsers:

```
Chrome Version 66.0.3359.139 (Official Build) (64-bit)
Firefox 59.0.3 (64 bit)
Edge 41
IE 11

```

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [June 8, 2024, 12:37pm UTC](https://meta.discourse.org/t/after-upgrade-the-site-doesnt-load/86517/9 "2024-06-08T12:37:33Z")

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