Alias username and group mentioning

[alefattorini (Alessio Fattorini)]

@Konstantin_Ladutenko

Another nice feature can be a collective (group) name, e.g. @help or @support. It should notify a group of users, with an access to the conversation history and, probably, if some user from the group answered to the post with @help mentioning simply mark this notification to be read (or delete it) for other group users.

Group mentions has been overhauled:

Allow groups to be mentioned and sent messages

This guide describes how to enable group mentions and messages in Discourse. Required user level: Administrator By default, users cannot mention groups or send messages directly to them. Administrators can modify these settings to facilitate better group interactions. Configuring group mentions and messaging To enable group mentions and messages: Navigate to the group’s page. Select the Manage tab. In the left-hand sidebar, go to the Interaction section. …