Frequently forum users don’t see or don’t bother to use the ‘Solved’ button, which leaves most support topics open and unsolved.
Is it possible to allow Admins and moderators to mark topics solved as well?
AI-generated summary
The discussion revolves around the feature to allow Admins and Moderators to mark a topic as solved. Initially, samtuke requested this feature, as many users don’t bother to use the ‘Solved’ button. SidV and fhe suggested checking the “category” options in the Solved plugin, specifically the setting “Allow topic owner and staff to mark a reply as the solution”. However, samtuke couldn’t find this option and was only able to enable the Solved plugin globally. bartv clarified that the setting needs to be enabled per category. samtuke then discovered that the option was hidden under the ‘…’ icon, as pointed out by bartv. With this solution, samtuke was able to mark topics as solved successfully.
Yes. Staff could solve all the topics. 
Check the “category” options with solved plugin.
Exactly, it’s under “Edit > Settings > Allow topic owner and staff to mark a reply as the solution”
Thanks for the swift responses! I don’t see an ‘Edit’ menu, and searching the Settings options for “Allow topic owner and staff to mark a reply as the solution” yields no results. I have this option, which is checked:
Menu - Admin - Settings - Plugins - Enable solved plugin, allow users to select solutions for topics
There are three other options on the Plugins settings page (also when I search settings for ‘solved’). They are depicted below.
Am I missing something?
You need to enable it per category. So edit the category, then head to the settings tab there.
Got it, thanks. ‘Allow topic owner and staff to mark a reply as the solution’ was already ticked, yet still there is no option for me as an Admin to mark a topic solved. For my own topics (ones which I created, in the same category) I can see this option. But not for topics created by others.
From your collective comments it sounds like I should have that option by now?
Look under the ‘…’ icon. For some reason, it’s hidden by default for moderators and admins.
@bartv Wow that got it, thanks! All done.