# Allow sending Private Messages to Staff

**URL:** <https://meta.discourse.org/t/allow-sending-private-messages-to-staff/75366>\
**Category:** Feature\
**Created:** [Dezembro 4, 2017, 8:00pm UTC](https://meta.discourse.org/t/allow-sending-private-messages-to-staff/75366 "2017-12-04T20:00:58Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Post date:** [Dezembro 6, 2017, 4:12pm UTC](https://meta.discourse.org/t/allow-sending-private-messages-to-staff/75366/10 "2017-12-06T16:12:10Z")

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> [@angus](#):
>
> Disable message-related elements in the UI, specifically the messages icon in the user menu will not appear and the private messages button will not appear in the user profile.

This is how my naive solution is so lucky! The plan is to use a URL to generate the initial message, so not being able to see the PM interface is a bonus!

> [@angus](#):
>
> Prevent the user from taking the notify\_user and notify\_moderator post actions (see here). These post actions require private messages.

That’s pretty fine too, as this is basically doing the same thing as using a Google form would be. It’s mostly for a one-way initiation of a conversation. I should check what happens if someone replies to the PM, though.

> [@angus](#):
>
> Well at least we thought this through.

Ah, yes. The Royal “We”. Thanks very much for your help. You’ve taught me a lot and I appreciate it.

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