# Always allow PM to admin/moderators? **URL:** https://meta.discourse.org/t/always-allow-pm-to-admin-moderators/254695 **Category:** Support **Tags:** trust-levels **Created:** [February 9, 2023, 9:49pm UTC](https://meta.discourse.org/t/always-allow-pm-to-admin-moderators/254695 "2023-02-09T21:49:07Z") **Posts on this page:** 1 **Showing post:** 3
### Author: ![rahim123](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rahim123](https://meta.discourse.org/u/rahim123) #### Post date: [March 3, 2023, 1:30am UTC](https://meta.discourse.org/t/always-allow-pm-to-admin-moderators/254695/3 "2023-03-03T01:30:26Z")
Hi again, it looks like tl0 users can not send PMs to staff. I’ve received multiple (public) reports from new users that weren’t able to send me a PM about a problem, and this thread confirms it: > [@I would like a site setting that allows TL0 to PM staff](https://meta.discourse.org/t/i-would-like-a-site-setting-that-allows-tl0-to-pm-staff/23296): > > So I’ve been struggling with posting this for the past 3 days and finally decided it still bothers me and thus I want to know if I’m alone or not on this. I don’t mind that TL 0 can’t PM other members, but what does bother me is they can’t directly PM staff. Sure they can use flags (I think), but we’ve had a couple of members not realize that and spend countless time trying to figure out how to directly PM one of us, only to give up and posting a public response that they can’t PM us. As I’ve … --- _[View the full topic](https://meta.discourse.org/t/always-allow-pm-to-admin-moderators/254695)._