Hi, does Discourse allow users who are below the trust level for sending PMs or users that have reached their daily PM thread limit to send a PM to the administrator and/or moderators? In my case I would want all non-suspended users to always be able to contact me as the administrator.

[image] No user PM access Support If you set the admin/mod/any group’s ’who can message this group?’ setting to ‘everyone’ then this lets anyone send that group a message, even those who are not in the PM allowed groups. That’s standard behaviour and needs no e…

I believe that users who don’t have privilege to message can still message staff

@rahim123 , same. Did you ever find a solution for this?

I used the prefilled composer and it seems to be working great, thank you!

Always allow PM to admin/moderators?

Support

rahim123 March 3, 2023, 1:30am 3

Hi again, it looks like tl0 users can not send PMs to staff. I’ve received multiple (public) reports from new users that weren’t able to send me a PM about a problem, and this thread confirms it:

Topic		Replies	Views
Allow TL0 to write messages to staff group, not to other members or non staff? UX	12	1669	October 1, 2019
How to PM staff when PM is disabled Support	14	1702	November 9, 2023
Blocking PM to admin user Support	6	1478	July 18, 2022
Allow sending Private Messages to Staff Feature	16	3036	July 27, 2020
Problems changing the minimum trust level (PMs and Flags) Feature	13	1482	April 7, 2023

Always allow PM to admin/moderators?

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