Amazon AWS account suspended, backups page gives 404 error

Looks like my credit card needs to be updated at Amazon AWS, and my backups stopped working. I got notifications about the failed backups, but no reason why. Visiting the backups page, I saw a 404 error. This topic might be FAQ material for those who follow, or a feature request to improve the error reporting. Seems to me the reason for the error could be visible on the backups page, or even in the notification.

Visiting the logs, I get a decent clue:

Failed to list backups from S3: The AWS Access Key Id you provided does not exist in our records.

Logging into AWS, I see my account is suspended.

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@gerhard can we make the error a bit more visible on our side?

4 Likes

You now get a popup with the error message from the S3 API instead of the generic error page when something went wrong while Discourse tried to access the backup bucket.

4 Likes

Super cool. Thanks so much! You guys rock.

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