# Amazon Onebox Broken?
**URL:** https://meta.discourse.org/t/amazon-onebox-broken/199373
**Category:** Bug
**Created:** [August 5, 2021, 9:04pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373 "2021-08-05T21:04:17Z")
**Posts on this page:** 10
**Page:** 2
### Author:  [@mcdanlj](https://meta.discourse.org/u/mcdanlj)
#### Post date: [March 7, 2022, 10:11pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/24 "2022-03-07T22:11:21Z")
Thank you much! Updated and it’s working for me too across all the other URLs I’ve found so far to have been previously not oneboxing. 🎉
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### Author:  [@mstm](https://meta.discourse.org/u/mstm)
#### Post date: [March 8, 2022, 5:34pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/25 "2022-03-08T17:34:21Z")
> **[Belkin RT3200 Wi-Fi 6 Router, AX3200, Dual Band Fast Wireless Router for...](https://www.amazon.it/-/en/Belkin-Wireless-Streaming-Filters-Ethernet/dp/B08L4PJKKB)**
>
> Belkin RT3200 Wi-Fi 6 Router, AX3200, Dual Band Fast Wireless Router for Streaming and Video Gaming, Family Filters, 4 Gigabit Ethernet Ports, White : Amazon.it: Computers
Sorry @jamie.wilson , now there is a double price (new and used) all attached.
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### Author:  [@geoff777](https://meta.discourse.org/u/geoff777)
#### Post date: [March 9, 2022, 7:19am UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/26 "2022-03-09T07:19:21Z")
Testing a few European sites
> **[2021 Apple iPad (10,2", Wi-Fi, 64GB) - Grigio siderale (9ª generazione) :...](https://www.amazon.it/-/en/2021-Apple-iPad-Wi-Fi-64GB/dp/B09G9JFTKR)**
>
> 2021 Apple iPad (10,2", Wi-Fi, 64GB) - Grigio siderale (9ª generazione) : Amazon.it: Computers
> **[2021 Apple iPad (de 10,2 pulgadas con Wi-Fi, 64 GB) - Gris espacial (9.ª...](https://www.amazon.es/-/en/2021-Apple-iPad-pulgadas-Wi-Fi/dp/B09G9JFTKR)**
>
> 2021 Apple iPad (de 10,2 pulgadas con Wi-Fi, 64 GB) - Gris espacial (9.ª generación) : Amazon.es: Computers
> **[Apple 2021 iPad (10.2-inch iPad, Wi-Fi, 64GB) - Space Grey (9th Generation) :...](https://www.amazon.co.uk/2021-Apple-iPad-10-2-inch-Wi-Fi/dp/B09G968MFZ)**
>
>
> **[2021 Apple 10,2" iPad (Wi-Fi, 64 GB) - Space Grau : Amazon.de: Computer &...](https://www.amazon.de/-/en/2021-Apple-10-iPad-Wi-Fi/dp/B09G9B4SH9)**
>
> 2021 Apple 10,2" iPad (Wi-Fi, 64 GB) - Space Grau : Amazon.de: Computer & Accessories
.com site … iPads pretty much sold out on US Amazon .. no dates for restock
> **[Amazon.com : 2021 Apple 12.9-inch iPad Pro (Wi‑Fi, 512GB) - Space Gray :...](https://www.amazon.com/2021-Apple-12-9-inch-Wi%E2%80%91Fi-512GB/dp/B0932FH25J)**
>
> Amazon.com : 2021 Apple 12.9-inch iPad Pro (Wi‑Fi, 512GB) - Space Gray : Electronics
last iPad Pro listed but the price shows atm.
Italian doesn’t Onebox - later I edited this post and repasted in an identical link now it does onebox - but no price
Spanish, British and German Oneboxed but no price.
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### Author:  [@jamie.wilson](https://meta.discourse.org/u/jamie.wilson)
#### Post date: [March 14, 2022, 9:45pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/27 "2022-03-14T21:45:27Z")
It looks like Onebox won’t pick up prices of used items, nor display an ‘out of stock’ message.
Keep in mind a Onebox is essentially a snapshot of a moment in time, and if Onebox is pointing at a page that is regularly changing (e.g., a product going in and out of stock, or the price fluctuating) it may not exactly match what is shown on the destination site when you click on it.
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### Author:  [@geoff777](https://meta.discourse.org/u/geoff777)
#### Post date: [April 1, 2022, 11:08am UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/28 "2022-04-01T11:08:12Z")
This isn’t the problem
The items aren’t out of stock or second-hand.
I only mentioned stock levels out of interest that iPads stocks aren’t high in Europe or the US. Sorry it distracted you from the bug. (?)
Only .com showing prices.
> **[Nomen Basmati Brajma Rice, 500 g : Amazon.es: Grocery](https://www.amazon.es/-/en/Nomen-Basmati-Brajma-Rice-500/dp/B00XA4TFRC)**
>
> Descripción del producto Nomen basmati rice is a very aromatic rice grown in the Himalayan valleys. It stands out for its exceptional whiteness and its special nutty aroma. Perfect for use in salads, to mix with other rice, as an...
Spanish Amazon - Paella Rice 1.99€ in stock - not second-hand 🆕 🍚
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### Author:  [@jamie.wilson](https://meta.discourse.org/u/jamie.wilson)
#### Post date: [April 1, 2022, 6:07pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/29 "2022-04-01T18:07:44Z")
> [@geoff777](#):
>
> This isn’t the problem
> The items aren’t out of stock or second-hand.
If I view the page on Amazon.es for the rice, I see:
> Agotado temporalmente.
> Estamos trabajando para volver a tenerlo en stock lo antes posible.
> Enviar a Canadá
As you may be able to guess, I am in Canada. The servers for meta are located in the US. I suspect Amazon is also telling US visitors (including the Onebox bot) that the product is unavailable.
Ultimately we can only generate a response based on what Amazon tells us.
Here is a product that Amazon.es is willing to ship outside of Spain, and therefore includes a price which Onebox can detect and display:
> **[JETech iPad 10.2 Inch Case (2021/2020/2019 Model, 9th/8th/7th Generation),...](https://www.amazon.es/-/en/JETech-Model-Generation-Auto-Sleep-Black/dp/B07QPV9Z7X)**
>
> JETech iPad 10.2 Inch Case (2021/2020/2019 Model, 9th/8th/7th Generation), Auto-Sleep/Wake Case (Black) : Amazon.es: Computers
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### Author:  [@geoff777](https://meta.discourse.org/u/geoff777)
#### Post date: [April 1, 2022, 6:20pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/30 "2022-04-01T18:20:54Z")
Okay, that’s the explanation … thanks for replying.
Would a server in the same location as the majority of your users solve this?
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### Author:  [@jamie.wilson](https://meta.discourse.org/u/jamie.wilson)
#### Post date: [April 1, 2022, 8:21pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/31 "2022-04-01T20:21:25Z")
Based on my observations regarding how Amazon currently responds to different requests, that would seem to be a reasonable assumption.
Note that Amazon changes how their system works quite frequently, so I’d recommend weighing up the pros/cons before making any big decisions. What works today may not work next week!
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### Author:  [@ElForoViajero](https://meta.discourse.org/u/ElForoViajero)
#### Post date: [May 18, 2023, 3:22pm UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/32 "2023-05-18T15:22:03Z")
Hi,
I am facing the same issue. Is there any way to show the onebox for Amazon? I am using discourse 3.0.3
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### Author:  [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [May 23, 2023, 8:04am UTC](https://meta.discourse.org/t/amazon-onebox-broken/199373/33 "2023-05-23T08:04:16Z")
Posting an Amazon link on Discourse, here or on my test instance, tells me it couldn’t find any opengraph tags.
> **[Amazon.com: Big Bang et au-delà - Les nouveaux horizons de l'Univers: Les...](https://www.amazon.com/Big-bang-au-del%C3%A0-nouveaux-horizons/dp/210079115X)**
>
> Amazon.com: Big Bang et au-delà - Les nouveaux horizons de l'Univers: Les nouveaux horizons de l'Univers: 9782100791156: Barrau, Aurélien: Books
However, og tags check from Facebook’s debugger returns the proper data:
> **[Sharing Debugger - Meta for Developers](https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fwww.amazon.com%2FBig-bang-au-del%25C3%25A0-nouveaux-horizons%2Fdp%2F210079115X)**
(I’m not bringing any answer here, just info 🙂 )
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