I am facing an interesting challenge - a member forwarded an email to my helpdesk inbox asking for help logging in. The member has some sort of alias setup and doesn’t know the email address they used to register - the email they are writing from and their name is not matching any user on my discourse.
I searched the email for clues, and am not finding any info about the member like username or anything. Is there any way to identify which user this was sent to and to which email address?
Maybe for the future, indicating the username in the email linking to their profile might be worth considering. Even the user might appreciate a reminder of their username.