# Are you using a real user to send welcome messages? **URL:** \ **Category:** Community Building\ **Created:** [2015年一月21日 22:35 UTC](https://meta.discourse.org/t/are-you-using-a-real-user-to-send-welcome-messages/24292 "2015-01-21T22:35:13Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![DeanMarkTaylor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deanmarktaylor/32/102462_2.png) [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)\ **Post date:** [2015年一月21日 22:52 UTC](https://meta.discourse.org/t/are-you-using-a-real-user-to-send-welcome-messages/24292/3 "2015-01-21T22:52:16Z")
I am using `@system` however for different reasons on one of my largest installations. - image download event notifications are important to ensure the post still looks the way it should, those don’t make sense coming from a normal user, however they do from `@system`. - technical issues are dealt with by myself and only technical problems, it makes no sense for me to be the replacement `@system` user as I do not handle community issues and I should not be sending the welcome messages. - Usually nobody logs in as `@system` because there is no point to, we have separate representatives for community issues and it would make sense for one of them to handle it - but then as tech support I loose visibility of the other important events. Discourse - doesn’t seem to allow for this. - Only one personal message to `@system` has been missed - although it was a surprise to find it. This has _perhaps_ lead to a couple of problems to do with important system event notifications not being received, as I would have expected these to be sent via email: [https://meta.discourse.org/t/download-remote-images-setting-reset-during-upgrade/20357](https://meta.discourse.org/t/download-remote-images-setting-reset-during-upgrade/20357) > [@Disk space and backup failure notifications](https://meta.discourse.org/t/disk-space-and-backup-failure-notifications/24162): > > It appears that one or more of the following are true: There are no backup failed notifications low disk space notifications failure notifications are not working I have recently experienced a disk space issue where Discourse was left in a Read-only state. Although backups had failed for a few days before this was the first time it was left read-only. I had received no notifications of backup errors or disk space issues at all. In addition I didn’t get any notification again of the “downlo… This _may_ have been due to me not having an email address set on the `@system` user. I have recently added an email address to the `@system` user - hopefully this is part to do with the reasons these events have been missed. --- _[View the full topic](https://meta.discourse.org/t/are-you-using-a-real-user-to-send-welcome-messages/24292)._