# Associated Accounts are not visible on staff accounts?

**URL:** https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045
**Category:** Support
**Created:** [23 maart 2026 om 10:21 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045 "2026-03-23T10:21:02Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [23 maart 2026 om 10:21 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045/1 "2026-03-23T10:21:02Z")

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Is there a reason why Associated Accounts are not shown on my own account, or on any other staff accounts? 🤔

If I view a regular user at `https://example.com/u/username-here/preferences/account` I see an Associated Accounts section with a “Show” button:

 ![Screenshot 2026-03-23 at 10.15.36](https://global.discourse-cdn.com/meta/original/4X/0/1/8/0180308c9735ff792beaf1315b00357c92796d7c.png)

And when I click the Show button I see all the available options:

 ![Screenshot 2026-03-23 at 10.15.43](https://global.discourse-cdn.com/meta/original/4X/c/9/8/c986cbb6bbfedf08c957e8d99b7a4a1cb32c959c.png)

However, when I view my own account preferences there is no sign or trace of the Associated Accounts section:

 ![Screenshot 2026-03-23 at 10.18.02](https://global.discourse-cdn.com/meta/original/4X/6/6/7/66751ddca184c130112b64ffa770e9a578cdcd2f.png)

🤔

If I go to the Admin options for my own account, or any other staff user, I only have the option to delete _all_ associated accounts, and no Connect option.

There’s probably a good reason for this behaviour, could anyone enlighten me please? 😃

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### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [23 maart 2026 om 10:22 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045/2 "2026-03-23T10:22:09Z")

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> [@Richie](#):
>
> when I view my own account preferences there is no sign or trace of the Associated Accounts section

Meaning I can’t easily or individually manage my own associated accounts – even though they’re mine 😊

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [23 maart 2026 om 10:55 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045/3 "2026-03-23T10:55:33Z")

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Do you use 2-factor authentication on your staff account?

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### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [23 maart 2026 om 11:12 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045/4 "2026-03-23T11:12:28Z")

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Yes, it’s required on all staff accounts.

Is the use of 2FA what’s causing the associated accounts section to be hidden from the staff user preferences? 🤔

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [23 maart 2026 om 11:27 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045/5 "2026-03-23T11:27:44Z")

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I think so.

> [@How do I enable Associated Accounts with 2FA?](https://meta.discourse.org/t/how-do-i-enable-associated-accounts-with-2fa/129490/3):
>
> It’s suppressed when 2FA is enabled.

You could enable 2FA for your account here to verify.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [22 april 2026 om 11:28 UTC](https://meta.discourse.org/t/associated-accounts-are-not-visible-on-staff-accounts/399045/6 "2026-04-22T11:28:11Z")

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