# "Attach a file" is stuck "Uploading" (Chat DM)

**URL:** <https://meta.discourse.org/t/attach-a-file-is-stuck-uploading-chat-dm/388633>\
**Category:** Support\
**Tags:** hosted-support\
**Created:** [17 november 2025 om 08:15 UTC](https://meta.discourse.org/t/attach-a-file-is-stuck-uploading-chat-dm/388633 "2025-11-17T08:15:45Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![donaldsoncd](https://avatars.discourse-cdn.com/v4/letter/d/90ced4/32.png) [@donaldsoncd](https://meta.discourse.org/u/donaldsoncd)\
**Post date:** [17 november 2025 om 08:15 UTC](https://meta.discourse.org/t/attach-a-file-is-stuck-uploading-chat-dm/388633/1 "2025-11-17T08:15:45Z")

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Hello! On my hosted installation of Discourse, I’m suddenly having an issue where my attempts via Chat DM to upload a photo (I tried both PNG and JPG files) get stuck on “Uploading” like this:

 ![Screenshot_11_17_25__09_12](https://global.discourse-cdn.com/meta/original/4X/8/6/6/86683b29986eac6b6cc8bd277dc11b72660507f7.jpeg)

It happens on both mobile (iOS using the Discourse Hub app) and on desktop (Mac; Chrome).

Any way to troubleshoot this or can someone from Discourse help me? Thanks.

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_[View the full topic](https://meta.discourse.org/t/attach-a-file-is-stuck-uploading-chat-dm/388633)._