# Attachment Issues
**URL:** https://meta.discourse.org/t/attachment-issues/398088
**Category:** Support
**Tags:** uploads
**Created:** [March 10, 2026, 6:00pm UTC](https://meta.discourse.org/t/attachment-issues/398088 "2026-03-10T18:00:09Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)
#### Post date: [March 10, 2026, 6:00pm UTC](https://meta.discourse.org/t/attachment-issues/398088/1 "2026-03-10T18:00:09Z")
Hello, I have members who can’t upload more than one image at once in posts. I thought I had fixed the issue by changing the below settings but it apparently doesn’t work. Please, help.
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### Author:  [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [March 10, 2026, 6:38pm UTC](https://meta.discourse.org/t/attachment-issues/398088/2 "2026-03-10T18:38:55Z")
Hi Lucy, maybe also check the `simultaneous uploads` setting too?
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### Author:  [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)
#### Post date: [March 10, 2026, 6:57pm UTC](https://meta.discourse.org/t/attachment-issues/398088/3 "2026-03-10T18:57:54Z")
It’s already at 15.
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### Author:  [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [March 10, 2026, 10:59pm UTC](https://meta.discourse.org/t/attachment-issues/398088/4 "2026-03-10T22:59:11Z")
yea I cannot reproduce this issue on any instance. are all users affected? or only a certain ones?
can you (as admin user) upload multiple images in a post?
if not, are you able to in [safe mode](https://meta.discourse.org/t/53504?silent=true)? are there any errors in the console?
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### Author:  [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)
#### Post date: [March 11, 2026, 7:43pm UTC](https://meta.discourse.org/t/attachment-issues/398088/5 "2026-03-11T19:43:36Z")
As an admin, I can upload multiple files but this is affecting several new users. That’s fine, I just upgraded them to level 1. Thanks for the help anyway.
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### Author:  [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [March 11, 2026, 8:14pm UTC](https://meta.discourse.org/t/attachment-issues/398088/6 "2026-03-11T20:14:30Z")
> [@lucy.sierracircuits](#):
>
> I can upload multiple files but this is affecting several new users. That’s fine, I just upgraded them to level 1.
Look for settings containing “Newuser”. Some are file-related. :slight_smile:
```txt
/admin/site_settings/category/all_results?filter=Newuser
```
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### Author:  [@soraiden](https://meta.discourse.org/u/soraiden)
#### Post date: [March 12, 2026, 8:44pm UTC](https://meta.discourse.org/t/attachment-issues/398088/7 "2026-03-12T20:44:31Z")
I have some users currently experiencing this issue as well. They report it is happening on Android 15 and Android 16. I’m unable to reproduce it as I do not have an Android. :pensive_face:
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### Author:  [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [March 12, 2026, 9:13pm UTC](https://meta.discourse.org/t/attachment-issues/398088/8 "2026-03-12T21:13:58Z")
i tested a brand new user with the following settings and was not able to repro the issue. if i changed them, it would affect how many images or files i could upload as expected. the defaults are `1` and `0`.
defaults:
however, i cannot test android since i don’t own an android device. but posting multiple image files seems to work as expected for me on my Macbook and Linux desktops, and iPhone 15 pro mobile viewport.
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### Author:  [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [March 12, 2026, 9:37pm UTC](https://meta.discourse.org/t/attachment-issues/398088/9 "2026-03-12T21:37:14Z")
> [@lucy.sierracircuits](#):
>
> I have members who can’t upload more than one image at once in posts
Are they prevented from uploading files, or from posting their message containing uploads?
Do you know what message Discourse show?
If this is “An error occurred: Sorry, new users can only put one embedded media item in a post.”, then the related setting is **Newuser max embedded media**.
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### Author:  [@soraiden](https://meta.discourse.org/u/soraiden)
#### Post date: [March 12, 2026, 9:47pm UTC](https://meta.discourse.org/t/attachment-issues/398088/10 "2026-03-12T21:47:05Z")
Here is what my users have reported, if anyone is curious. I wish I could reproduce it.
> **[Photo upload issues (Android 15 & 16)](https://forum.lettucecraft.com/t/photo-upload-issues-android-15-16/36630)**
>
> I can only upload one image to a post…if I am lucky on my Android phone. No problems with multiple photos on my laptop. Sometimes I can’t upload at all. I get the file name and Processing upload twirly symbol, but it never uploads. And it is one...
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### Author:  [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)
#### Post date: [March 20, 2026, 7:27pm UTC](https://meta.discourse.org/t/attachment-issues/398088/11 "2026-03-20T19:27:39Z")
Not sure. But the newuser max attachments was already at 10 and I just updated the newuser max embedded media to q0 as well.