# Attachments Broken After Upgrade / Switch from S3

**URL:** https://meta.discourse.org/t/attachments-broken-after-upgrade-switch-from-s3/29006
**Category:** Support
**Created:** [May 19, 2015, 8:34pm UTC](https://meta.discourse.org/t/attachments-broken-after-upgrade-switch-from-s3/29006 "2015-05-19T20:34:40Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![ATPJD](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@ATPJD](https://meta.discourse.org/u/ATPJD)
#### Post date: [May 19, 2015, 8:34pm UTC](https://meta.discourse.org/t/attachments-broken-after-upgrade-switch-from-s3/29006/1 "2015-05-19T20:34:40Z")

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Hi -

We’re on hosted Discourse, and I think we were just switched to locally-hosted attachments. (v1.3.0.beta9 +121)

We now receive this error upon attempting to click a link to an attachment:

> “The page you requested doesn’t exist or is private.”

What is the proper channel through which to request support to help fix this issue across our forum?

Thank you.

-Justin

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [May 19, 2015, 9:25pm UTC](https://meta.discourse.org/t/attachments-broken-after-upgrade-switch-from-s3/29006/4 "2015-05-19T21:25:23Z")

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That’s the proper channel 😉

I’m closing this in favor of this other topic since it was created earlier

> [@Attachments broken as of recent update - replicated on try](https://meta.discourse.org/t/attachments-broken-as-of-recent-update-replicated-on-try/28998):
>
> Hi all - had a puzzling thing happen today. A member emailed in a post with a 2.8mb PDF attached. I was able to see the post, edit it for formatting, and also download the attachment myself and read it. A few hours later, a colleague tried to download it and it didn’t work anymore! She then uploaded the same file again. Both links did not work and led to a discourse “The page you requested doesn’t exist or is private.” message. Nothing in the error logs. v1.3.0.beta9 +118 I know discourse wo…

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [May 19, 2015, 9:25pm UTC](https://meta.discourse.org/t/attachments-broken-after-upgrade-switch-from-s3/29006/5 "2015-05-19T21:25:25Z")

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