# Auto-response when taking action on flags

**URL:** https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190
**Category:** Support
**Created:** [March 10, 2015, 9:07pm UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190 "2015-03-10T21:07:27Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![klow](https://avatars.discourse-cdn.com/v4/letter/k/e9a140/32.png) [@klow](https://meta.discourse.org/u/klow)
#### Post date: [March 10, 2015, 9:07pm UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/1 "2015-03-10T21:07:27Z")

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Hi there – I searched all over my admin settings and meta.discourse but couldn’t seem to find the answer. Apologies if this topic has already been addressed.

Is there a way to disable an auto-response to the flagger when you take action (agree, disagree or defer) on a flagged post?  
For example, I deferred a flag that was created by our system for flag\_sockpuppets and it auto-replied with “Thanks for letting us know. We’re looking into it.”  
I would upload a screenshot of it but I’m still a new user.

I’d like to know if there is a way to disable this because this response gets sent out to all of the admins which isn’t necessary and it’s certainly not necessary to send our “system” a response.

thanks!

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### Author: ![lisajill](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lisajill/32/32289_2.png) [@lisajill](https://meta.discourse.org/u/lisajill)
#### Post date: [March 10, 2015, 9:36pm UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/2 "2015-03-10T21:36:58Z")

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Agreed; we discovered this a few days ago and I’d like to stop it.

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### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [March 11, 2015, 4:18am UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/3 "2015-03-11T04:18:15Z")

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This feels like a bug, I don’t think that auto-message should be generating notifications

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 11, 2015, 5:10am UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/4 "2015-03-11T05:10:07Z")

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And especially not to system user cc @zogstrip

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [March 11, 2015, 6:07pm UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/5 "2015-03-11T18:07:37Z")

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That’s now fixed 🐛

[https://github.com/discourse/discourse/commit/c8631a7a8b714d75d79e3f687bee6557e3cc5e4e](https://github.com/discourse/discourse/commit/c8631a7a8b714d75d79e3f687bee6557e3cc5e4e)

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [March 11, 2015, 6:30pm UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/6 "2015-03-11T18:30:18Z")

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Just added the “`auto_respond_to_flag_actions`” site setting 🐼 (cc @lisajill)

[https://github.com/discourse/discourse/commit/afd24179456c45e4c4594c2bc3ae29063e18ec70](https://github.com/discourse/discourse/commit/afd24179456c45e4c4594c2bc3ae29063e18ec70)

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [March 11, 2015, 6:30pm UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/7 "2015-03-11T18:30:21Z")

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 16, 2015, 1:58am UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/8 "2015-03-16T01:58:18Z")

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@zogstrip I wish I could have caught you before you did that .. there is already a way to avoid auto responses to flags, **make sure a staff member replies to the flag before handling it**. The auto replies only happen if there is not currently a staff reply on the flag PM.

So just reply to the flag PM, then handle the flag.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [March 16, 2015, 11:03am UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/9 "2015-03-16T11:03:37Z")

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**FYI:** I pushed a fix changing that test to **a** moderator instead of **the** moderator.

[https://github.com/discourse/discourse/commit/df7c38dd51f3754d90d8829eb65091e4ddb415b2](https://github.com/discourse/discourse/commit/df7c38dd51f3754d90d8829eb65091e4ddb415b2)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 17, 2015, 1:32am UTC](https://meta.discourse.org/t/auto-response-when-taking-action-on-flags/26190/10 "2015-03-17T01:32:13Z")

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Oh, my bad, that was an error in the implementation due to me not communicating it clearly…
