We’ve configured backup to run every 3 days (however, that sometimes happens and other times not) Sidekiq had completed the ScheduleBackup task 5 Hours ago but no backup was created. Reading earlier topic, I found out people having this issue if they’re low on storage or memory however, our forum i…

[image] sam: Is there anything in the logs (any of them)? Is there anything specific that I should be looking for? I was searching the logs for last few days with “backup” as the search keyword and Production.log only had entries for the manual backups I triggered or the times when I visited…

Are you seeing any symptoms similar to ours? https://meta.discourse.org/t/sidekiq-restarts-missed-backups-admin-incomplete/90180

My backups aren’t failing! They are either happening successfully or not happening at all. However, sidekiq seems like triggering the job at right times but somehow something in between is not happy. I’m still trying to understand what may be the potential culprit because in the last 15 days, it r…

We don’t always get a failed backup either. But the automated ones do “skip”, similar to what you’re seeing. Anything interesting in /logs, and /sidekiq?

[image] JagWaugh: Anything interesting in /logs, and /sidekiq? in /logs, Only some register plugin code related warnings (which predate the issue) And in /sidekiq, everything seems happy (27 failed jobs which predate the issue and are related to a telegram notification plugin which was since…

Is your sidekiq running out of memory and restarting/missing heartbeats? That ours restarts every 30 min on the dot seems very unusual to me.

[image] JagWaugh: sidekiq running out of memory and restarting/missing heartbeats? I don’t think so! never had any alerts regarding that anywhere! How do you test if it is out of memory (mine has a peak of only 40 MB memory) [Capture]

[image] itsbhanusharma: I don’t think so! never had any alerts regarding that anywhere! How do you test if it is out of memory (mine has a peak of only 40 MB memory) /logs shows messages: Sidekiq is consuming too much memory (using: 2307.83M) for 'forums.jag-lovers.com', restarting and Sid…

Nothing as such in sidekiq No backlog either: [Capture]

Automatic backups are a hit or miss

Support

sam (Sam Saffron) June 20, 2018, 12:54am 2

Is there anything in the logs (any of them)? Where are all the Discourse logs

Topic		Replies	Views
Backups fail to upload to S3 several times- works eventually Support backups , s3	7	210	May 27, 2025
Backup notifies failure on sidekiq restart, but backup succeeds Support	0	30	September 23, 2025
Sidekiq is being paused, how can I discover why? Support	18	3215	September 20, 2018
"Ensure sidekiq is running." when it is definitely running Self-hosting	19	7858	October 24, 2015
Sidekiq is unexpectedly paused Development	16	1153	February 21, 2019

Automatic backups are a hit or miss

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