In our current ticket system, if someone e-mails in to create a new topic, I have the ‘out of office’ feature of the mail account automatically reply, but only once per any 7 day period per unique address. Is there a way to duplicate this feature if someone creates a ticket in the web interface? C…

新しいトピックへの自動応答（不在時スタイル）

ondrej 2025 年 9 月 17 日午後 9:33 2

The Automation plugin has an auto responder. Is that of any use to you at a glance?

トピック		返信	表示
Auto-reply in a category Feature	2	1238	2016 年 9 月 5 日
Out of office replies to Digests are still being processed as new topics Bug email , activity-summary	17	3234	2016 年 3 月 16 日
Block duplicate email-in replies Feature	8	940	2017 年 7 月 12 日
Auto reply via email when new topic created from received email Feature	4	780	2017 年 12 月 4 日
Faster e mail responses on topic created by e mail Feature	0	530	2016 年 9 月 29 日