Hi Team,
I am trying to enable AI for answering the questions on organization’s forum platform but the settings tab next to automation section seems to be greyed out. Can someone help me figure this out?
AI-generated summary
The discussion is about the Automation settings tab being greyed out. Aashima_Khanduja is trying to enable AI for answering questions on their forum platform, but the settings tab is inaccessible. ondrej suggests checking if the plugin is enabled, which Aashima_Khanduja confirms it is. bloomexperiment requests a screenshot of the greyed-out settings tab, which Aashima_Khanduja mentions was already shared. Moin points out that the only visible setting is “automation enabled”, which can be changed directly with a toggle. bloomexperiment suggests going to /admin/plugins/discourse-automation to add automation rules as a temporary workaround. Aashima_Khanduja inquires if this is the correct place to add AI for generating answers based on previous discussions and if it’s possible to add documents for the AI to reference.
Welcome! Can you show us a screenshot of the greyed out settings tab for Automation?
Hi Tracey,
Yes, I already shared the screenshot in my previous reply. Is that not visible?
The only setting you could see there is “automation enabled” which you can change directly with the toggle.
Ah now I see the Settings button which is greyed out on the right, in the screenshot
You can go to /admin/plugins/discourse-automation to add automation rules, for the time being.
Right now that settings button is working on my forum but it doesn’t take you anywhere useful either (it just searches for “automation” in site settings)
Ahhh okay, and is that the right place to add AI for the forum? For context, I would like AI to generate answers for the questions asked by users in the forum, based on the previous discussions.
Also, would it be possible for me to add our documents for the AI to refer while finding the answers?