# Avatar server issues?

**URL:** https://meta.discourse.org/t/avatar-server-issues/52948
**Category:** Support
**Created:** [November 16, 2016, 2:46am UTC](https://meta.discourse.org/t/avatar-server-issues/52948 "2016-11-16T02:46:45Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [November 16, 2016, 2:46am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/1 "2016-11-16T02:46:45Z")

</div>

Anyone else experiencing issues with letter avatars on their instance?

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 16, 2016, 2:47am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/2 "2016-11-16T02:47:36Z")

</div>

@mpalmer was making some changes, I do not know the current status.

---

<div class="post-metadata">

### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [November 16, 2016, 2:48am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/3 "2016-11-16T02:48:59Z")

</div>

No problems have been observed here at CDCK HQ for around an hour. Are you still seeing the problems now, and what exactly are they?

---

<div class="post-metadata">

### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [November 16, 2016, 2:50am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/4 "2016-11-16T02:50:58Z")

</div>

Saw this when I loaded a page a few minutes ago on Stonehearth:

```plaintext
Failed to load resource: the server responded with a status of 502 () https://avatars.discourse.org/v2/letter/y/9e8a1a/120.png

```

Also noticed it here on Meta when viewing this topic: [https://meta.discourse.org/t/dns-error-for-autogenerated-links-and-uploaded-images/52942](https://meta.discourse.org/t/dns-error-for-autogenerated-links-and-uploaded-images/52942)

In fact I’m still seeing it here right now!

 ![](https://global.discourse-cdn.com/meta/original/3X/d/e/deb4cef1e01a3f9a200c823d1f01b200c779af81.png)

---

<div class="post-metadata">

### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [November 16, 2016, 3:00am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/5 "2016-11-16T03:00:53Z")

</div>

OK, got a handle on it. Working on it now.

---

<div class="post-metadata">

### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [November 16, 2016, 3:29am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/6 "2016-11-16T03:29:44Z")

</div>

Found and fixed. Had a proxy server that got a case of amnesia about where its app backend lived. Treatment successful.

---

<div class="post-metadata">

### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [November 16, 2016, 3:30am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/7 "2016-11-16T03:30:19Z")

</div>

Thanks Dr. Palmer! Glad to have you on the case.

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 16, 2016, 3:59am UTC](https://meta.discourse.org/t/avatar-server-issues/52948/8 "2016-11-16T03:59:12Z")

</div>