# Avatar settings not visible with SSO
**URL:** https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472
**Category:** Support
**Created:** [27. Mai 2017 um 09:51 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472 "2017-05-27T09:51:04Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 09:51 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/1 "2017-05-27T09:51:04Z")
Is there an Admin feature I might have accidently changed in my Discourse site, that would disable my Avatar settings? I can’t switch my avatar to pull from Gravatar. The regular settings for it are not being displayed at all.
Thanks
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### Author:  [@tophee](https://meta.discourse.org/u/tophee)
#### Post date: [27. Mai 2017 um 10:03 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/2 "2017-05-27T10:03:42Z")
I’m not sure what exactly it does, but you could check the `external system avatars enabled` setting.
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 10:25 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/3 "2017-05-27T10:25:18Z")
> [@tophee](#):
>
> external system avatars enabled
That is already Enabled
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### Author:  [@dax](https://meta.discourse.org/u/dax)
#### Post date: [27. Mai 2017 um 12:35 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/4 "2017-05-27T12:35:11Z")
Is `automatically download gravatars` enable?
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 14:42 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/5 "2017-05-27T14:42:59Z")
Which menu is that under, I can’t recall seeing that setting?
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### Author:  [@dax](https://meta.discourse.org/u/dax)
#### Post date: [27. Mai 2017 um 14:45 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/6 "2017-05-27T14:45:27Z")
Under “File”, but if you copy and paste the string in the search box you can find this setting immediately
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 15:15 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/7 "2017-05-27T15:15:59Z")
> [@Trash](#):
>
> automatically download gravatars
Yes, it’s enabled. I haven’t changed the File handling selections since installation and setup.
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### Author:  [@dax](https://meta.discourse.org/u/dax)
#### Post date: [27. Mai 2017 um 15:26 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/8 "2017-05-27T15:26:42Z")
Can you try to run the [safe mode](https://meta.discourse.org/t/53504?silent=true) ([http://your.site.com/safe-mode](http://your.site.com/safe-mode)) disabling all the plugins and eventually your customizations?
In this way you can understand if it’s only a site setting problem or not.
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 16:39 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/9 "2017-05-27T16:39:24Z")
Good advice, though I would prefer to make that a last resort. Only takes a second to disable but over an hour to parse through every plugin and its settings.
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### Author:  [@dax](https://meta.discourse.org/u/dax)
#### Post date: [27. Mai 2017 um 16:50 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/10 "2017-05-27T16:50:26Z")
Uh?
I’m talking of this [Using Safe Mode to troubleshoot issues with themes and plugins](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504) just to check where the problem comes from.
If you run the safe-mode and the issue is still here you know that the problem is in your site settings.
If the issue goes away you know that the problem is created from plugins or customizations
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 17:01 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/11 "2017-05-27T17:01:55Z")
Sorry, I made an incorrect assumption about how safe-mode works. I just tried it and still, No Joy trying to access my Avatar settings in my profile.
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [27. Mai 2017 um 18:25 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/12 "2017-05-27T18:25:05Z")
Are you using SSO? In that case, avatars might be handled on the parent side only.
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [27. Mai 2017 um 22:27 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/13 "2017-05-27T22:27:40Z")
You mean by WordPress? Interesting, I’ll check that out. Makes sense.
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [28. Mai 2017 um 01:00 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/14 "2017-05-28T01:00:25Z")
The WordPress/[Discourse SSO](https://meta.discourse.org/t/13045?silent=true) is working but the Discourse Avatar isn’t updating from Gravatar, just the WordPress.
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [28. Mai 2017 um 07:40 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/15 "2017-05-28T07:40:19Z")
Is the site setting `SSO overrides avatar` enabled?
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [28. Mai 2017 um 12:10 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/16 "2017-05-28T12:10:17Z")
I don’t know Felix. This is my first experience hands on managing a Discourse instance. If the WordPress SSO is overriding or overwriting the Discourse Avatar, wouldn’t that mean the Gravatar is still current?
The WP Gravatar is current, the Discourse Gravatar is almost 20 days old.
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [28. Mai 2017 um 12:22 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/17 "2017-05-28T12:22:26Z")
Open your Discourse installation, open the main menu, click Admin, then Settings. In the search box, type `sso overrides`, and look for `sso overrides avatar`. Is the box checked?
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [28. Mai 2017 um 14:30 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/18 "2017-05-28T14:30:06Z")
> [@fefrei](#):
>
> sso overrides
That was it.
Unsellectd now.
What are the systemic consequences of turning that off?
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [28. Mai 2017 um 14:34 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/19 "2017-05-28T14:34:17Z")
With that setting disabled:
- users can set their avatar normally
- the parent site only provides the default for new users
With that setting checked:
- on every logon, the parent site can overwrite the avatar
- users cannot manually change their avatar
So disabling that setting makes avatars independent from the parent site, apart from providing the default 🙂
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### Author:  [@Muiran](https://meta.discourse.org/u/Muiran)
#### Post date: [28. Mai 2017 um 14:46 UTC](https://meta.discourse.org/t/avatar-settings-not-visible-with-sso/63472/20 "2017-05-28T14:46:38Z")
Thanks Felix, very much appreciated.
You, Christoph, and Trash are golden.🏆
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