Avatar Upload - 500 Error. But all other images upload fine


(James North) #1

Hello all,

It seems on my Discourse install, avatar uploads are mostly failing.

I can upload as many category icons, category backgrounds and other images and files as I like all over the site … but the avatar upload dialog box only allows me to do one.

Here is the log file line that occurs:

NoMethodError (undefined method `custom_upload_id=' for nil:NilClass) /var/www/discourse/app/controllers/users_controller.rb:595:in `pick_avatar'

(That’s the fatal error and it has happened 15 times with 15 different users - I am the admin).

The only “weird” thing I’m doing on my box is running an NGINX proxy to forward 80 to 8080. But - all other image/file uploads are working fine on the site.

The avatar will render in the upload dialog box:

But then once I press ‘Save Changes’:

The other weird thing is that I have managed to upload a number of avatars … it just barely works. And yes, ImageMagick is installed.


(James North) #2

Error still happens regularly for me despite being able to upload images all over the site.

I’m now on v1.7.0.beta4 +1.

Full log output:

/var/www/discourse/app/controllers/users_controller.rb:595:in `pick_avatar'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/base.rb:198:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rendering.rb:10:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:117:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:555:in `block (2 levels) in compile'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:505:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:92:in `__run_callbacks__'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in `_run_process_action_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/callbacks.rb:19:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rescue.rb:29:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in `block in instrument'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in `instrument'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/params_wrapper.rb:250:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/base.rb:137:in `process'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionview-4.2.7.1/lib/action_view/rendering.rb:30:in `process'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-mini-profiler-0.10.1/lib/mini_profiler/profiling_methods.rb:76:in `block in profile_method'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal.rb:196:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rack_delegation.rb:13:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal.rb:237:in `block in action'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:74:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:43:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:43:in `block in serve'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:30:in `each'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:30:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:817:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-protection-1.5.3/lib/rack/protection/frame_options.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/builder.rb:63:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/conditionalget.rb:38:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/head.rb:13:in `call'
/var/www/discourse/lib/middleware/anonymous_cache.rb:129:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/params_parser.rb:27:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/flash.rb:260:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:in `context'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/cookies.rb:560:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/query_cache.rb:36:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:653:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/callbacks.rb:29:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:88:in `__run_callbacks__'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in `_run_call_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/remote_ip.rb:78:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/debug_exceptions.rb:17:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/show_exceptions.rb:30:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/logster-1.2.5/lib/logster/middleware/reporter.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:38:in `call_app'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:22:in `call'
/var/www/discourse/config/initializers/100-quiet_logger.rb:13:in `call_with_quiet_assets'
/var/www/discourse/config/initializers/100-silence_logger.rb:26:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/request_id.rb:21:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/methodoverride.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/runtime.rb:18:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/sendfile.rb:113:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-mini-profiler-0.10.1/lib/mini_profiler/profiler.rb:171:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/message_bus-2.0.2/lib/message_bus/rack/middleware.rb:62:in `call'
/var/www/discourse/lib/middleware/request_tracker.rb:73:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/engine.rb:518:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/application.rb:165:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/railtie.rb:194:in `public_send'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/railtie.rb:194:in `method_missing'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/urlmap.rb:66:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/urlmap.rb:50:in `each'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/urlmap.rb:50:in `call'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/unicorn-5.1.0/lib/unicorn/http_server.rb:562:in `process_client'
/var/www/discourse/lib/scheduler/defer.rb:85:in `process_client'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/unicorn-5.1.0/lib/unicorn/http_server.rb:658:in `worker_loop'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/unicorn-5.1.0/lib/unicorn/http_server.rb:508:in `spawn_missing_workers'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/unicorn-5.1.0/lib/unicorn/http_server.rb:132:in `start'
/var/www/discourse/vendor/bundle/ruby/2.3.0/gems/unicorn-5.1.0/bin/unicorn:126:in `<top (required)>'
/var/www/discourse/vendor/bundle/ruby/2.3.0/bin/unicorn:23:in `load'
/var/www/discourse/vendor/bundle/ruby/2.3.0/bin/unicorn:23:in `<main>'

(Rafael dos Santos Silva) #3

Is this a docker install?


(James North) #4

Yes - standard docker install using guide from this site.


(Rafael dos Santos Silva) #5

Are you on latest? How is the clean orphaned images setting?


(James North) #6

Yes - latest version (also happened in beta 3).

I can upload images all over the site perfectly, including category backgrounds/avatars and within posts. This is strictly to do with avatars.

Here is the orphaned image setting:


(Jeff Atwood) #7

Are you sure this is not an artifact of the migration you did from… what was it, some other forum software?


(James North) #8

Esotalk via phpbb3.

I don’t see how it could be.

I didn’t migrate avatars and sometimes the avatar upload works, but only once or twice.

Sometimes restarting the docker works, but I can rarely get more than one uploaded.

As in the OP - the image uploads fine and a preview is rendered, but the 500 error happens when submitted.


(Alan Tan) #9

Can you try doing a full rebuild ./launcher rebuild app. Perhaps it might still be in @import_mode because User#user_avatar shouldn’t be empty.


(James North) #10

Thanks heaps @tgxworld - shall give it a go!

I’m definitely not still using the import version of the process - it’s launching on the correct .yml template.


(James North) #11

Ok I rebuilt it, and I could change one person’s avatar, but the second one I attempted did the same thing.

I uploads fine, it shows a preview, but then gives a 500 when I submit the change.


(Alan Tan) #12

I still can’t reproduce the issue. Are you still facing the problem?


(James North) #13

Thanks @tgxworld - yes I can … but only on one of my sites.

I think it’s unique to that site (I have 3 running latest) and is probably something to do with the process I went through to get attachments working after a phpBB import.

It was really only a problem when I first loaded the new site as I wanted to change heaps of people’s avatars … but now I don’t use this function more than once.

Interestingly, this installation also gives me emails telling me I’m running 1.7 beta 3 (which I was when first installed) and also running whatever the latest is … so I get two admin emails telling me to upgrade.