# Avatars.discourse.org returning Server 500 error

**URL:** https://meta.discourse.org/t/avatars-discourse-org-returning-server-500-error/43680
**Category:** Bug
**Created:** [May 4, 2016, 5:52pm UTC](https://meta.discourse.org/t/avatars-discourse-org-returning-server-500-error/43680 "2016-05-04T17:52:51Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [May 4, 2016, 5:52pm UTC](https://meta.discourse.org/t/avatars-discourse-org-returning-server-500-error/43680/1 "2016-05-04T17:52:51Z")

</div>

Not sure if this is related to the recent ImageMagick security issue, or just a server having a hard time, but we’re getting Server 500 errors on random images on our hosted instance.

Example:  
[https://avatars.discourse.org/v2/letter/c/8dc957/120.png](https://avatars.discourse.org/v2/letter/c/8dc957/120.png)

Request:

```plaintext
Request URL:https://avatars.discourse.org/v2/letter/c/8dc957/120.png
Request Method:GET
Status Code:500 Internal Server Error
Response Headers
view source
Connection:keep-alive
Content-Length:77
Date:Wed, 04 May 2016 17:51:13 GMT
Server:NetDNA-cache/2.2
Request Headers
view source
Accept:image/webp,image/*,*/*;q=0.8
Accept-Encoding:gzip, deflate, sdch
Accept-Language:en-US,en;q=0.8
Connection:keep-alive
DNT:1
Host:avatars.discourse.org
User-Agent:Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36

```

Response:

```plaintext
An unhandled lowlevel error occurred. The application logs may have details.

```

---

<div class="post-metadata">

### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [May 5, 2016, 12:45am UTC](https://meta.discourse.org/t/avatars-discourse-org-returning-server-500-error/43680/2 "2016-05-05T00:45:43Z")

</div>

Yeah, avatars was having a bit of a sad due to patching the IM bug, but everything should be solid again now.

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [May 5, 2016, 12:56am UTC](https://meta.discourse.org/t/avatars-discourse-org-returning-server-500-error/43680/3 "2016-05-05T00:56:43Z")

</div>