# Avatars in topic list are not refreshing due to giant Sidekiq backlog

**URL:** https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948
**Category:** Support
**Created:** [07.Июль.2016 13:39:34 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948 "2016-07-07T13:39:34Z")
**Posts on this page:** 12
**Page:** 1

<div class="post-metadata">

### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [07.Июль.2016 13:39:34 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/1 "2016-07-07T13:39:34Z")

</div>

I don’t know how to “title” this strange 🐛

In my forum, when a user opened a new topic, and others replayed to it, the avatars do not show (or appear) in the users’ column. Check this capture (is in spanish, but simple to understand)

![](https://global.discourse-cdn.com/meta/optimized/3X/7/d/7d80bbb9c1067d7a6ea214926a7217bf019f69dd_2_690x62.png)

As you can see, the topic has got four replays and only shows ONE avatar (the author).  
Why?

My discourse version: `v1.6.0.beta10 +65`

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [08.Июль.2016 03:47:43 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/2 "2016-07-08T03:47:43Z")

</div>

Does this problem persist for more than a day? Is Sidekiq working on your instance?

---

<div class="post-metadata">

### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [08.Июль.2016 19:32:15 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/3 "2016-07-08T19:32:15Z")

</div>

Yeap:

 ![](https://global.discourse-cdn.com/meta/original/3X/9/9/99ea47200af65b8c2e09a75118079a0e5735d511.png)

In my `/logs` says:

> Sidekiq is consuming too much memory (using: 508.25M) for ‘[mysite.com](http://mysite.com)’, restarting

> Sidekiq heartbeat test failed, restarting

How can I add more `Sidekiq workers`?

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [08.Июль.2016 22:19:11 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/4 "2016-07-08T22:19:11Z")

</div>

Sounds like jobs are not processing

Try rebuilding

---

<div class="post-metadata">

### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [09.Июль.2016 03:10:19 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/5 "2016-07-09T03:10:19Z")

</div>

> [@sam](#):
>
> Try rebuilding

Rebuild completed, but, how could I solve the problem with the images?  
Do I must to wait that `/sidekiq/queues` finish?

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [09.Июль.2016 03:28:29 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/6 "2016-07-09T03:28:29Z")

</div>

Is the number going down?

---

<div class="post-metadata">

### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [09.Июль.2016 03:35:01 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/7 "2016-07-09T03:35:01Z")

</div>

Yes, very slowly, but yes.

This problem is directly related to the topic that users stick screenshots and not uploaded to the site? So they are published as broken images?

---

<div class="post-metadata">

### Author: ![Mittineague](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mittineague/32/114259_2.png) [@Mittineague](https://meta.discourse.org/u/Mittineague)
#### Post date: [09.Июль.2016 04:06:25 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/8 "2016-07-09T04:06:25Z")

</div>

> [@SidV](#):
>
> broken images?

You unchecked the default setting?

> download remote images to local  
> Convert remote images to local images by downloading them; this prevents broken images.

---

<div class="post-metadata">

### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [09.Июль.2016 04:33:48 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/9 "2016-07-09T04:33:48Z")

</div>

> [@Mittineague](#):
>
> You unchecked the default setting?

OMG., yes… now I checked it again.

---

<div class="post-metadata">

### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [09.Июль.2016 06:58:53 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/10 "2016-07-09T06:58:53Z")

</div>

> [@SidV](#):
>
> This problem is directly related to the topic that users stick screenshots and not uploaded to the site?

No, it should be unrelated (although re-enabling the setting was a great idea to prevent broken images).

The avatar list will refresh – the corresponding job is just stuck somewhere in your large queue. Wait for the queue to be processed, or speed it up by launching more workers, and this problem (as well as other delays) will fix itself 🙂

---

<div class="post-metadata">

### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [11.Июль.2016 00:09:59 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/11 "2016-07-11T00:09:59Z")

</div>

This is solved.  
Thanks to all quick response and patience 😉

Regards!

---

<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [11.Июль.2016 08:36:35 UTC](https://meta.discourse.org/t/avatars-in-topic-list-are-not-refreshing-due-to-giant-sidekiq-backlog/46948/12 "2016-07-11T08:36:35Z")

</div>


