# Babble Chat

**URL:** https://meta.discourse.org/t/babble-chat/87297
**Category:** Plugin
**Tags:** broken
**Created:** [May 11, 2018, 10:08pm UTC](https://meta.discourse.org/t/babble-chat/87297 "2018-05-11T22:08:04Z")
**Posts on this page:** 1
**Showing post:** 98

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### Author: ![Genyus](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/genyus/32/119655_2.png) [@Genyus](https://meta.discourse.org/u/Genyus)
#### Post date: [August 3, 2018, 3:07pm UTC](https://meta.discourse.org/t/babble-chat/87297/98 "2018-08-03T15:07:24Z")

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> [@gdpelican](#):
>
> I believe the trust level of the admin created when the site is stood up isn’t getting something set properly, because I remember running into the same issue when setting up the sandbox. I was able to access the PMs as a newly invited user. I was able to fix by manually setting my trust level in the rails console. I’m going to throw an explicit check in there to always allow admins access to the pm feature.

This seems to be the case here — I checked my account and discovered I was TL0, as you suggested. Updated that and now I see the users listed as expected. 👍

I’ve discovered one more incompatibility, however. Using the [graceful theme](https://meta.discourse.org/t/a-graceful-theme-for-discourse/93040) (named “Elegant” on our site), the chat icon isn’t displayed at all. You can select that theme from the hamburger menu to see for yourself

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