# Backup installation problem?

**URL:** <https://meta.discourse.org/t/backup-installation-problem/286961>\
**Category:** Self-hosting\
**Created:** [November 29, 2023, 12:17pm UTC](https://meta.discourse.org/t/backup-installation-problem/286961 "2023-11-29T12:17:35Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Ahmed26](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ahmed26/32/347069_2.png) [@Ahmed26](https://meta.discourse.org/u/Ahmed26)\
**Post date:** [November 29, 2023, 12:17pm UTC](https://meta.discourse.org/t/backup-installation-problem/286961/1 "2023-11-29T12:17:35Z")

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i uploaded the discourse to the ubuntu server, abandoned the project, backed up my database, wanted to reinstall it and reinstalled it from scratch, created my administrator account, the site was opened, the confirmation mail arrived, so far there are no problems

i came to the backup installation section, I did the backup installation, redirected to the setup wizard screen again, I entered my administrator name password on the first installation, and now the confirmation mail has not arrived, and that’s why I can’t log in to the site, mail is running on zero installation, but when I install the backup, it comes to the installation screen, the confirmation mail does not arrive, what’s the problem ? if my mail server was problematic, the mail after the zero installation would not have arrived  
i installed it with the version I backed up, the version is the same

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