# Backup is failing due to bad HTTPS

**URL:** <https://meta.discourse.org/t/backup-is-failing-due-to-bad-https/113041>\
**Category:** Product Support\
**Tags:** unsupported-install\
**Created:** [March 31, 2019, 5:11am UTC](https://meta.discourse.org/t/backup-is-failing-due-to-bad-https/113041 "2019-03-31T05:11:11Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![hosna](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hosna/32/99969_2.png) [@hosna](https://meta.discourse.org/u/hosna)\
**Post date:** [March 31, 2019, 5:11am UTC](https://meta.discourse.org/t/backup-is-failing-due-to-bad-https/113041/1 "2019-03-31T05:11:11Z")

</div>

The backup is failing again and again.

Here’s the log:

```plaintext
SSL_connect returned=1 errno=0 state=error: certificate verify failed (ok)
/usr/local/lib/ruby/2.5.0/net/protocol.rb:44:in `connect_nonblock'
/usr/local/lib/ruby/2.5.0/net/protocol.rb:44:in `ssl_socket_connect'
/usr/local/lib/ruby/2.5.0/net/http.rb:981:in `connect'
/usr/local/lib/ruby/2.5.0/net/http.rb:920:in `do_start'
/usr/local/lib/ruby/2.5.0/net/http.rb:915:in `start'
/usr/local/lib/ruby/2.5.0/delegate.rb:83:in `method_missing'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/net_http/connection_pool.rb:297:in `start_session'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/net_http/connection_pool.rb:96:in `session_for'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/net_http/handler.rb:121:in `session'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/net_http/handler.rb:73:in `transmit'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/net_http/handler.rb:47:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/plugins/content_length.rb:12:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/s3_signer.rb:109:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/s3_signer.rb:57:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/s3_host_id.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/xml/error_handler.rb:8:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/helpful_socket_errors.rb:10:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/s3_signer.rb:87:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/redirects.rb:18:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:171:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:202:in `retry_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:185:in `retry_if_possible'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:173:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:202:in `retry_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:185:in `retry_if_possible'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:173:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:202:in `retry_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:185:in `retry_if_possible'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/retry_errors.rb:173:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/dualstack.rb:34:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/accelerate.rb:50:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/md5s.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/bucket_name_restrictions.rb:13:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/expect_100_continue.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/bucket_dns.rb:33:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/rest/handler.rb:8:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/user_agent.rb:13:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/plugins/endpoint.rb:45:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/param_validator.rb:24:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/sse_cpk.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/dualstack.rb:26:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/plugins/accelerate.rb:35:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/jsonvalue_converter.rb:20:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/idempotency_token.rb:17:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/param_converter.rb:24:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/plugins/response_paging.rb:10:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/plugins/response_target.rb:23:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/seahorse/client/request.rb:70:in `send_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/poller.rb:63:in `send_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/poller.rb:49:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:105:in `block in poll'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:102:in `loop'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:102:in `poll'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:92:in `block (2 levels) in wait'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:91:in `catch'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:91:in `block in wait'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:90:in `catch'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.46.1/lib/aws-sdk-core/waiters/waiter.rb:90:in `wait'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/waiters.rb:57:in `wait'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/bucket.rb:93:in `wait_until_exists'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.30.1/lib/aws-sdk-s3/bucket.rb:74:in `exists?'
/var/www/discourse/lib/s3_helper.rb:252:in `s3_bucket'
/var/www/discourse/lib/s3_helper.rb:171:in `list'
/var/www/discourse/lib/backup_restore/s3_backup_store.rb:62:in `unsorted_files'
/var/www/discourse/lib/backup_restore/backup_store.rb:21:in `files'
/var/www/discourse/lib/backup_restore/backup_store.rb:26:in `latest_file'
/var/www/discourse/app/jobs/scheduled/schedule_backup.rb:11:in `execute'
/var/www/discourse/app/jobs/base.rb:230:in `block (2 levels) in perform'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rails_multisite-2.0.6/lib/rails_multisite/connection_management.rb:63:in `with_connection'
/var/www/discourse/app/jobs/base.rb:219:in `block in perform'
/var/www/discourse/app/jobs/base.rb:215:in `each'
/var/www/discourse/app/jobs/base.rb:215:in `perform'
/var/www/discourse/app/jobs/base.rb:277:in `perform'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/mini_scheduler-0.9.1/lib/mini_scheduler/manager.rb:82:in `process_queue'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/mini_scheduler-0.9.1/lib/mini_scheduler/manager.rb:30:in `block in initialize'

```

---

_[View the full topic](https://meta.discourse.org/t/backup-is-failing-due-to-bad-https/113041)._