# Backup link send to mail failed to download

**URL:** <https://meta.discourse.org/t/backup-link-send-to-mail-failed-to-download/76888>\
**Category:** Product Support\
**Created:** [2017 年 12 月 28 日午後 6:12 UTC](https://meta.discourse.org/t/backup-link-send-to-mail-failed-to-download/76888 "2017-12-28T18:12:38Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Pravi](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@Pravi](https://meta.discourse.org/u/Pravi)\
**Post date:** [2017 年 12 月 28 日午後 6:12 UTC](https://meta.discourse.org/t/backup-link-send-to-mail-failed-to-download/76888/1 "2017-12-28T18:12:39Z")

</div>

Hello Guys,

I have tried to download backup of my site couple of times, but the link send to mail failed to download every time. The link just showed a blank white page. The error logs shows following errors:

```
ActionView::MissingTemplate (Missing template admin/backups/show, admin/admin/show, application/show with {:locale=>[:en], :formats=>[:gzip], :variants=>[], :handlers=>[:raw, :erb, :html, :builder, :ruby]}. Searched in:
  * "/var/www/discourse/app/views"
  * "/var/www/discourse/plugins/docker_manager/app/views"
)
/var/www/discourse/vendor/bundle/ruby/2.4.0/gems/actionview-5.1.4/lib/action_view/path_set.rb:46:in `find'

```

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