# Backup Restore Failed, log.txt inside

**URL:** <https://meta.discourse.org/t/backup-restore-failed-log-txt-inside/301287>\
**Category:** Self-hosting\
**Tags:** unsupported-install, backups\
**Created:** [March 28, 2024, 4:51am UTC](https://meta.discourse.org/t/backup-restore-failed-log-txt-inside/301287 "2024-03-28T04:51:14Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Post date:** [March 28, 2024, 6:47am UTC](https://meta.discourse.org/t/backup-restore-failed-log-txt-inside/301287/2 "2024-03-28T06:47:12Z")

</div>

It looks like you’re using the bitnami install rather than the [official install](https://meta.discourse.org/t/142537?silent=true), which is unsupported here. If you can move to using the [standard install](https://meta.discourse.org/t/142537?silent=true) instead that would be great (and open you up to much more community support on here as well).

Though this stands out from your log:

```plaintext
ActiveRecord::StatementInvalid: PG::DuplicateTable: ERROR: relation "chat_channels" already exists 

```

You may be able to have a search and see how others have handled similar issues. I believe you may need to drop the table, but it’s not something I’m familiar with.

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