# Backup upload not working

**URL:** https://meta.discourse.org/t/backup-upload-not-working/386714
**Category:** Support
**Tags:** backups
**Created:** [October 25, 2025, 7:30am UTC](https://meta.discourse.org/t/backup-upload-not-working/386714 "2025-10-25T07:30:32Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![Cate\_Soule](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cate_soule/32/492770_2.png) [@Cate\_Soule](https://meta.discourse.org/u/Cate_Soule)
#### Post date: [October 25, 2025, 7:30am UTC](https://meta.discourse.org/t/backup-upload-not-working/386714/1 "2025-10-25T07:30:32Z")

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Hi, I’m trying to upload my backup to my new server, but it doesn’t seem to be working. The same issue occurs when I try to upload it to my current server. The upload gets stuck at 0% and doesn’t progress on either my old (where I downloaded my backup from) or new server (fresh Discourse). Both ‘Enable backups’ and Allow restore” are enabled.

 ![Screenshot 2025-10-25 at 3.26.37 PM](https://global.discourse-cdn.com/meta/original/4X/4/5/8/4589fa0c503748606424a6e6532161a6646d4130.jpeg)

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