Since the most recent update, I’ve been getting error messages like this daily: The backup has failed. Here’s the log: BackupRestore::BackupStore::StorageError /var/www/discourse/lib/backup_restore/s3_backup_store.rb:63:in `rescue in unsorted_files' /var/www/discourse/lib/backup_restore/s3_backup…

[image] Aquarion: I’ve been getting error messages like this daily You probably enabled daily backups and the system tries to store them on Amazon S3, but gets an “Access Denied” error. First thing you could do is switching to local backup storage by going to /admin/site_settings/category/all…

Aha, thanks. It turns out that the IAM policy was missing a couple of things that are now required. Working great now.

If you could list the things that need to be added to the IAM policy, It would be of great help. Thanks

I followed the guide linked above, the full IAM policy is in Set up file and image uploads to S3 , which I’m linking to rather than pasting in as that’s likely to be updated in the future and this isn’t :smiley:

After updating today to these versions: [53] I’m now getting this error. My policy looks right from the guide and nothing else changed. Is there any more debugging I can do to track down what happened? [14]

Something will show up in logs, can you have a look: [image] Where does Discourse store and show logs? Self-Hosting When troubleshooting issues or errors with Discourse it is important you look at your logs. Here’s a listing of where they are and what’s in the…

Thanks Sam, It was a pretty generic “Access Denied” error. I recreated the role per this post: Set up file and image uploads to S3 and it started working again.

Backups failing, and admin page inaccessible

Support

sam (Sam Saffron) February 5, 2019, 1:41am 8

Something will show up in logs, can you have a look:

Topic		Replies	Views
Issues backing up to s3 Self-hosting backups , s3	4	1007	February 9, 2018
S3 Backup not working with EC2 IAM Self-hosting backups , s3	3	473	July 28, 2022
Unable to delete backups - Aws::S3::Errors::AccessDenied in logs Support backups , s3	0	70	July 15, 2024
S3 Backup ... suspect access issue Support	3	1906	September 16, 2018
Unknown items in Backup list Support	7	689	December 19, 2018

Backups failing, and admin page inaccessible

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