# Backups - which email?

**URL:** <https://meta.discourse.org/t/backups-which-email/358907>\
**Category:** Product Support\
**Created:** [March 26, 2025, 10:14am UTC](https://meta.discourse.org/t/backups-which-email/358907 "2025-03-26T10:14:38Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Olle11](https://avatars.discourse-cdn.com/v4/letter/o/cdc98d/32.png) [@Olle11](https://meta.discourse.org/u/Olle11)\
**Post date:** [March 26, 2025, 11:28am UTC](https://meta.discourse.org/t/backups-which-email/358907/6 "2025-03-26T11:28:41Z")

</div>

It seems like the mail here is the correct one. If trying to backup through /admin/backups and you have self host, is it supposed to work?

Sidekiq/retries shows many posts with the following:

Jobs::HandledExceptionWrapper: Wrapped Net::OpenTimeout: execution expired

It also shows this one:

Jobs::HandledExceptionWrapper: Wrapped Net::SMTPAuthenticationError: 535 Incorrect authentication data

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