# Basic login help needed
**URL:** https://meta.discourse.org/t/basic-login-help-needed/266121
**Category:** Support
**Created:** [May 24, 2023, 9:28pm UTC](https://meta.discourse.org/t/basic-login-help-needed/266121 "2023-05-24T21:28:43Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@sturdy2](https://meta.discourse.org/u/sturdy2)
#### Post date: [May 24, 2023, 9:28pm UTC](https://meta.discourse.org/t/basic-login-help-needed/266121/1 "2023-05-24T21:28:44Z")
I have tried to maintain a new site as much as possible. I applied many updates without problems. Then, a few months ago a user was unable to login and received a screen with five Google dots and no other screen login.
I could not recreate the problem until I logout. And now I also cannot login. I see Google dots but not the needed login text. I feel I have done something to bork the config settings but cannot login to try to fix the issue. I need help to:
1. login as admin
2. adjust config settings
Thanks in advance.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [May 25, 2023, 12:15am UTC](https://meta.discourse.org/t/basic-login-help-needed/266121/2 "2023-05-25T00:15:57Z")
Try [safe mode](https://meta.discourse.org/t/53504?silent=true).
It sounds like you have a problem with some assets not loading.
You might share your url
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### Author:  [@sturdy2](https://meta.discourse.org/u/sturdy2)
#### Post date: [May 25, 2023, 9:28pm UTC](https://meta.discourse.org/t/basic-login-help-needed/266121/3 "2023-05-25T21:28:59Z")
@Pfaffman, thanks for the assist. Problem resolved. Normal screens were served in [safe mode](https://meta.discourse.org/t/53504?silent=true) but returned to what I thought were Google dots (actually an error screen provided by CloudFlare). Next I edited app.yml to remove extra plugins and rebuilt. All is good. Thanks again, much appreciated.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 5, 2023, 1:00pm UTC](https://meta.discourse.org/t/basic-login-help-needed/266121/4 "2023-06-05T13:00:17Z")
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